Area General Manager
The Rittenhouse HotelPhiladelphia, PA, US22 days ago
Job type
- Full-time
Job descriptionEnsure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues. Continuously seek opportunities to enhance guest interactions and exceed expectations. Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals. Monitor financial performance through regular analysis and implement corrective actions as needed. Maintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance. Implement best practices to uphold quality and safety standards. Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization.
Area General Manager
Lead and manage hotel operations over two or more hotels to maximize profits and achieve the highest level of guest satisfaction.
Regional Director of Operations Vice President of Operations
Leadership
- Lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability.
- Set clear expectations and provide the guidance necessary to achieve exceptional performance.
Guest Experience
Financial Performance
Operational Excellence
Employee Development
Associate or Bachelor's Degree in Business, Hospitality or a related field.
Previous hotel management experience required.
Medical, Dental and Vision Health Insurance
Paid Time Off
401k Company Match
Free Basic Life Insurance
Travel Discounts
Commuter Transit and Commuter Parking Benefits
Quarterly Bonuses and Incentives
Employee Assistance and Wellness Program
Educational / Professional Development
Technology Reimbursements
Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, using fingers and hands, kneeling, or crouching.
Occasional travel required.
People Are Our Capability Hearts That Serve Only Excellence Stay Nimble - Own It
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General Manager Area • Philadelphia, PA, US
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