Catering Administrator
Metz Culinary Management, in partnership with Alma College, is seeking a highly organized, customer-focused Catering Administrator to coordinate and manage all campus catering operations. This role is the central point of contact for internal and external clients, ensuring seamless event planning and execution that reflects both Metz's commitment to excellence and Alma College's community values.
The ideal candidate will have a strong background in hospitality or food service and hands-on experience with catering management software, particularly CaterTrax or similar systems.
Key responsibilities include :
- Serve as the primary liaison for all catering requests from initial inquiry to event completion.
- Manage and maintain event details using CaterTrax or comparable catering management software.
- Coordinate logistics for catered events, including menus, staffing, rentals, and setup / breakdown schedules.
- Collaborate with college departments, student organizations, and external clients to plan and execute a wide variety of events.
- Generate event proposals, confirmations, and accurate invoices using digital systems.
- Work closely with the culinary and service teams to ensure all events meet quality, timing, and service expectations.
- Support the development and maintenance of catering menus, including seasonal or custom offerings.
- Maintain inventory of catering equipment and supplies, placing orders as needed.
- Provide on-site support during events, ensuring customer satisfaction and team performance.
- Ensure compliance with food safety standards and college policies.
Qualifications include :
Associate's or Bachelor's degree in Hospitality, Business, or related field preferred.2+ years of experience in catering, food service management, or event planning required.Experience using catering software systems, with a strong preference for CaterTrax experience.Excellent organizational and time-management skills.Strong verbal and written communication abilities.Proven ability to manage multiple events in a fast-paced environment.Proficiency in Microsoft Office Suite (Excel, Word, Outlook).ServSafe certification or willingness to obtain.