Product Implementation Specialist

A company is looking for a Product Implementation Specialist to assist new clients in successfully onboarding and utilizing the product.

Key Responsibilities

Own customer onboardings from kickoff to go-live, tracking timelines and coordinating across teams

Diagnose onboarding blockers including data mismatches and configuration issues

Perform light technical support tasks such as data imports and SQL lookups

Required Qualifications

1-3 years of experience in SaaS onboarding, implementation, or project management

Basic knowledge of SQL or a strong willingness to learn

Excellent organizational skills

Comfort working across time zones in a fast-paced startup environment

Bonus : Experience with customer data migrations, APIs, or workflow automation tools