Field Sales Account Manager (Account Luxury Manager) - Brooklyn

Field Sales Account Manager (Account Luxury Manager) - Brooklyn

Join to apply for the Field Sales Account Manager (Account Luxury Manager) - Brooklyn role at The RealReal.

About The Role

Our team at The RealReal is growing, and we’re looking for experienced sales professionals to build lasting client relationships and grow our luxury consignment business. As an Account Luxury Manager (ALM)—a key Outside Sales role—you’ll drive repeat business by acquiring high-end consignment items from existing clients within a defined territory. This role is ideal for someone who is customer-focused, self-motivated, and thrives in a quota-driven, in-home appointment sales environment.

What You Get To Do Every Day

• Client Engagement : Reconnect with established clients (and reactivate lapsed) through daily outreach and in-home appointments to drive consignment activity. Leverage strong consignor relationships to gain referrals and expand the client base.
• Sales Performance : Consistently meet or exceed monthly quotas by driving key performance metrics and contributing to overall revenue growth.
• Consignment Procurement & Logistics : Acquire luxury consignment items from clients and oversee the end-to-end coordination of item pickup and shipment to The RealReal’s e-commerce centers.
• Client Experience : Deliver a high-touch, white-glove experience throughout the consignment process to ensure client satisfaction, trust, and long-term engagement.
• Contract Management & Client Consultations : Clearly present and review consignment contracts, establish pricing expectations using internal tools and luxury market expertise, and guide clients through each step of the process.
• Cross-Functional Collaboration : Partner with Retail teams to support sales growth and collaborate closely with the Consignor Relations team to proactively address and resolve client concerns.
• Field Work : Spend the majority of time—over 70%—in the field, cultivating client relationships and securing consigned items through personalized, in-home appointments.

What You Bring To The Role

Minimum Requirements

Preferred Requirements

Compensation, Benefits, + Perks

The expected salary range for this role is $65,000 - $65,000. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and / or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.

Seniority level

Entry level

Employment type

Full-time

Job function

Sales and Business Development

Industries

Retail, Retail Apparel and Fashion, Retail Luxury Goods and Jewelry

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