Jr. Digital Communications Account Manager

Job Description

Job Description

Hi there! We're WebFX, a full-service digital marketing agency based in the US. We've been 9x named the Best Place To Work in Pennsylvania, and we'd love to meet you! We are a fast-growing company that has doubled in size over the past 5 years, with talented team members now based around the globe (and representing 18+ different countries!). While we are growing at a rapid rate, we are committed to growing strategically and sustainably, and that starts with growing our team of the #BestCoworkers - that’s where you come in!

We're looking for people to join our mission to provide world-class digital marketing solutions to mid-size businesses around the world. We are passionate about what we do, we’re committed to driving business growth for our clients, and we’re on the hunt for people just like you, who take pride in their work and want to be part of a company that does too.

Learn more about our Lancaster location here!

You Might Be a Great Fit For This Position if You Have…

A Bachelor’s Degree

Successful FXers in this role have majored in Marketing, Advertising, Business, Journalism, Communications, Information Systems, Statistics, and beyond

GPA above 3.4

A Few Related Skills and Experiences

(This is an entry-level role, and experience in every one of these areas is not required - we will train you on what you need to know! But the following skills / experience are awesome to have, and will help get your career off to a running start) :

Part-time / summer job / internship experience is a must

Customer service experience in any industry

Advertising / marketing agency experience

Digital marketing experience

Basic HTML experience

Google Analytics and / or analytical / research skills

Excel / Google Docs skills

Copywriting for the web

Presentation skills

Any of these Signature FXer Traits!

You have an interest in the web and stay up-to-date on new and developing technologies

You are a professional, dependable, and independent worker with a strong work ethic

You’re self-motivated, thrive on challenges, and enjoy getting things done

You have an eye for detail and dedication to high-quality work

You have an exceptional level of follow-through

You are a proactive, creative problem-solver who faces challenges with a can-do mindset

You possess excellent time / project management skills

You have solid analytical skills and a knack for making data-driven decisions

You work with a sense of urgency and can consistently meet deadlines

You are an outstanding communicator and possess strong interpersonal skills

You are a lifelong learner who loves to grow and stretch outside of your comfort zone, and are always looking to improve your skills

If any of these sound like you, then we want to hear from you! We are committed to growing 1% better everyday, and we believe working at WebFX could quite possibly make your life 1(00)% better - after all, you would be surrounded by the #BestCoworkersinPA!

In This Role, You’ll Get To…

• Work directly with a portfolio of clients as their direct point of contact at WebFX, educating them through clear communication, and helping them achieve their goals
• Work to maintain our world-class client retention rate by developing and fostering long-lasting client relationships
• Analyze performance data (in Google Analytics and RevenueCloudFX) and prepare monthly digital marketing campaign reports
• Develop appropriate SEO strategies and action plans / optimizations based on data
• Create and manage PPC (think Google Ads!) campaigns and work to ensure a positive ROI for clients
• Perform research to ensure client success -  think keyword research, competitor analysis, and everything in between
• Devise the content strategy and outlines for our team of copywriters and manage the execution of web content based on client goals
• Manage the ideation, planning, and execution efforts of CRO special projects and champion CRO best practices for clients
• Perform A / B, website usability, and website conversion rate testing to determine what works best for your client and provide recommendations accordingly
• Interpret web analytics, demographic data, market research, and buyer behaviors, and generate and execute strategies as they relate to findings
• 'Get your hands dirty’ and get into the backend of client websites to correct errors and technical issues and implement content

A Typical ‘Day in the Life’ Might Consist of :

5% analyzing clients’ competitors and making appropriate recommendations

5% creating reports for client campaigns

10% working in the backend of websites / fixing technical issues / implementing content

15% analyzing data and identifying deliverables

25% executing on SEO and PPC strategies with regular optimization

40% communicating with clients

100% pursuing your own personal best while delivering real-world impact for our clients!

Note : The Jr. Digital Communications Account Manager is a client-facing position

What You’ll Get From Us!

Opportunities to Learn and Train With Our Team!

A Place to Grow Your Career

WebFX grew 250%+ over the past 3 years, and we promote almost exclusively internally. Merit-based promotional opportunities are abundant for new FXers who meet or exceed position performance metrics.

In-Person Experience Alongside Our Team of Industry Experts

This position is based fully on-site at our Lancaster, PA office, with opportunities for this to evolve as Fxers advance in their career tenure.

Potential promotional path for Jr. Digital Communications Account Manager :

Digital Communications Specialist

Digital Marketing Analyst

Digital Marketing Consultant

Lead Internet Marketing Consultant

Sr. Internet Marketing Consultant

Compensation

$47,000 -$50,000 (potentially higher based on work experience)

Why Choose WebFX?

Check out our culture on social media :

Instagram

Twitter

Facebook

We have a multi-step interview process, where we focus on giving both our candidates, and ourselves, opportunities to get to know each other a bit better. While our process may be more thorough and perhaps longer than other interview processes that you've been a part of, our goal is to work together with our candidates to find a mutually beneficial fit, where a candidate is a great addition to the FXFamily, and WebFX is the right fit for their career goals. Interested in joining the FXFamily? You should definitely apply now!

WebFX is an Equal Opportunity Employer, committed to providing and fostering an inclusive environment where all people, including women, minorities, LGBTQ+ and other underrepresented groups are supported, respected, and encouraged to excel within STEM careers. Our goal as an organization is to empower our team to achieve their personal best, bring people together, and provide equal opportunity to do so regardless of race, age, gender, sexual orientation, religion, physical ability or disability, or political affiliation. You can learn more on our website here!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.