Human Resources Manager, Employee Experience and Development

Job Description

Job Description

ORGANIZATIONAL OVERVIEW

East Bay Agency for Children’s (EBAC) mission is to improve the well-being of children, youth, and families by reducing the impact of trauma and social inequities. EBAC strives to reduce barriers that contribute to disparities in wellness for socio-economically disadvantaged and racially marginalized families and to create communities where all children and families have support systems to reach their full potential.

EBAC was established in 1952 when a group of parents of children with autism wanted to give their children the same educational and recreational opportunities that contribute to the physical well-being and social growth of all children. From this was born the first day-treatment program west of the Mississippi and was the foundation of growth in meeting the needs of children and families living in the San Francisco Bay Area, and especially in Alameda County.

Today, EBAC’s programs serve over 10,000 children, youth and families throughout Alameda County each year with the goal of giving each child and family the specific resources, skills, and support they need to help them reach their full potential. The organization has strategically grown its program offerings to include a wide variety of supports and services to the community. For more information about our organization, please visit the website at www.ebac.org.

POSITION OVERVIEW

The Human Resources Manager, Employee Experience & Development is a strategic leadership role focused on cultivating a positive and productive work environment. This Manager is responsible for designing and leading initiatives related to organizational culture, talent development, and complex employee relations. This includes managing high-level conflict resolution, overseeing performance management, and developing strategic training programs to enhance employee engagement and mitigate organizational risk. This role partners closely with the Human Resources Manager, HR Operations to ensure integrated HR support across the organization.

Position Reports To : Chief Operating Officer

QUALIFICATIONS and COMPETENCY FACTORS :

• Education : Four-year College or University degree in Human Resources, Organizational Development, or a related field preferred; a combination of education and experience may be substituted.
• Certification : HR Certification (SHRM-CP / SCP or PHR / SPHR) preferred. Specialized certification in training, mediation, or coaching is a significant asset.
• Experience : Minimum of five to seven years of progressive HR experience, with at least two years in a supervisory or management role, demonstrating proven expertise in complex Employee Relations and organizational Training / Development.
• Legal Expertise : High-level expertise in state and federal employment laws, with significant experience applying these laws to complex employee relations investigations and managing risk.
• Soft Skills Mastery : Exceptional leadership, consulting, facilitation, and coaching skills, with the ability to influence and mediate effectively across all levels of the organization.
• Communication & Presentation : Excellent written and verbal communication and public speaking skills are required for delivering impactful training and consulting with executive leadership.
• Project Management : Proven ability to independently lead and manage large-scale HR projects (e.g., training rollouts, engagement surveys), prioritize tasks, and meet deadlines.
• Integrity : Must possess the highest level of integrity, discretion, and ability to handle highly sensitive, confidential matters.
• Other Requirements : Ability to drive with valid driver's license, auto insurance, and access to use of an automobile as needed.

RESPONSIBILITIES

The Human Resources Manager, Employee Experience & Development is responsible for the following areas :

Employee Experience, Culture, & Conflict Management

Talent and Performance Development

Employee Relations and Performance Management

WORKING CONDITIONS and JOB SETTING

BENEFITS INFORMATION

EBAC offers a uniquely generous PAID time off package including up to 15 paid Holidays a year, generous vacation accruals for eligible employees; and an outstandingly comprehensive benefits package that includes :