Job Summary :
The Enterprise Quality Engineer Lead is responsible for overseeing and coordinating a team of quality engineers for a defined domain or platform. This role will work closely with project managers, cross functional teams, including Product Owners, developers and quality engineers, to ensure the successful delivery and efficiency of solutions within the defined scope, timeline and quality standards.
Essential Functions :
- Create and execute project test estimates and capacity plans, optimizing resource utilization throughout project delivery
- Facilitate project meetings, oversee forecast and schedule development, conduct reviews, and develop and review test plans, including UAT (User Acceptance Training) approval and defect triage facilitation
- Compile and publish QA (Quality Assurance) status reports, including Automation Coverage, Defect Summary, and other relevant metrics
- Prioritize team activities across multiple scrum teams based upon IT leadership priorities and available bandwidth
- Represent IT in project / business meetings and engagements, ensuring clear communication of project status and needs
- Improve solution functionality and efficiency with added business value
- Collaborate closely with other business areas to optimize the use of systems and applications
- Work with the department manager to systematically evaluate currently deployed services, and develop and manage plans to optimize delivery and support mechanisms
- Apply creative thinking in problem solving and identifying opportunities for improvement
- Provide subject matter expertise for technical guidance, training and direction to team members
- Document defect issues, communicate and collaborate with the agile team for defect resolution, and retest to validate that the fix has been implemented
- Develop and support the automation strategy and efforts and create scripts to execute automated tests
- Provide direction, and review of work products and daily tasks for quality assurance
- Participate in and lead troubleshooting and triaging issues with various teams to facilitate root cause identification and implement resolution
- Drive the full development lifecycle, from requirements gathering and design to implementation, testing, and deployment
- Identify business risks and propose effective mitigation strategies to ensure project success
- Collaborate with product managers to prioritize and schedule project deliverables based on business objectives and resource availability
- Provide accurate and timely progress updates to project stakeholders, highlighting achievements, challenges, and proposed solutions
- Perform any other job duties as requested
Education and Experience :
Bachelor's degree in business, Computer Science or related field or equivalent work experience is requiredSeven (7) years of quality engineering testing and analysis experience is requiredExperience with Agile methodologies is requiredProject planning and project management experience requiredTechnology project leadership experience is preferredKnowledge of the healthcare and domain SME experience is requiredExperience with Cloud technologies is preferredCompetencies, Knowledge and Skills :
Expert level skills in quality testing process, project management, and team collaborationStrong analytical, evaluative and problem-solving abilitiesCritical listening and thinking skillsStrong learning competency and ability to teach othersSolid project planning and management abilitiesTechnical teaching, programming, analysis and specification skillsSolid application development tools methodologies (e.g. Agile) and architecture skillsStrong knowledge of best practices relative to application development or infrastructure standardsExcellent written and oral communication skillsEffective organization and prioritization skillsLicensure and Certification :
Cloud certification preferredWorking Conditions :
General office environment; may be required to sit or stand for extended periods of timeCompensation Range :
$92,300.00 - $161,600.00 CareSource takes into consideration a combination of a candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee's total well-being and offer a substantial and comprehensive total rewards package.
Compensation Type : Salary
Competencies :
Fostering a Collaborative Workplace CultureCultivate PartnershipsDevelop Self and OthersDrive ExecutionInfluence OthersPursue Personal ExcellenceUnderstand the BusinessThis job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.
#LI-GM1