To provide friendly and professional customer service with a wide variety of banking retail customers. Focused on a broad ongoing relationship including opening new deposit accounts and assist in a teller role.
Account research on the bank system, place holds on accounts, transfer funds on-line and process
miscellaneous items.
- . Accurately process deposits, withdrawals and all types of payments.
- . Balance cash drawer daily, accurately and efficiently
- . Work night deposit bags each morning
- . Work cash items
- . Count cash / change either brought in by customers or Federal Reserve
- . Keep proper cash levels in drawers.
- . Assist other tellers in locating cash discrepancies.
- . Prepare cash for and balance ATM, if applicable
- . open deposit accounts and understand bank products and respond appropriately to customer inquiries
regarding products; such as all deposit accounts including issuing and redeeming CD's and opening,
rollovers and transfers of IRA's
. Accept and maintenance; transfer of funds, bank holds, stop payments, debit card applications, change ofaddress request and process miscellaneous items
o Process Card@Once request
. Process incoming / outgoing wire transfers. Help customers with lnternet Banking login and resetting username / password. Take loan applications from customers and send to approving officer. Get loan documentation signed from customer and complete file. Assist with obtaining any loan documentation. Understand Retail Banking policies and procedures for position and ensure compliance. Provide superior customer service by exhibiting a friendly and professional demeanor at all times; Answertelephone in a professional manner.
. Accept assignments as required to maintain adequate staffing levels throughout branch system.. Capable of handling special or unusual customer transactions and answering more difficult customerquestions.
. Work at other offices if the need arises. Participate in bank functions / activities, some of which may be after normal banking hours. Other duties as assigned, including but not limited to, training other employeesPlease visit our careers page to see more job opportunities.