Service Operations Engineer 1st Shift (Join OCI-Ns2)

Oracle
Salem, OR, United States
$63K-$126.1K a year
Full-time
We are sorry. The job offer you are looking for is no longer available.

Job DescriptionResponsibilities include; Install, monitor, maintain, support, and optimize all production server hardware and software.

Provide technical support for sophisticated technical issues which may include leading problem management cases and providing management status.

Coordinate support cases and lead appropriate internal technical resources and / or third party vendors to resolution and coordinate a storage infrastructure of Oracle system and database appliances.

Responsible for Oracle production environments; assist with server operating system and application upgrades, bug fixes, and patching;

and work on standardization projects for both hardware and software under the Oracle technology stack while providing consistent system uptime as expected in a Cloud environment.

Provide on-call support, on a rotating basis.#LI-ES2Career Level - IC2ResponsibilitiesRequirements : U.S. Citizenship and Possess and Maintain active TS / SCI + Polygraph ClearanceWillingness to work in 24 / 7 NOC;

4X10 schedule to include weekendsBachelor’s degree, in Computer Science, or equivalent work experience.Experience with LinuxExperience participating in or running incident bridges.

Customer obsession, passion for delighting customers.Experience in cloud technical support, operations, NOC or similar is preferred, but not required.

Experience working with government customers is preferred, but not required.Demonstrable ability to quickly learn new technical domains and then train others.

Disclaimer : Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations onlyUS : Hiring Range : from $30.

29 to $60.63 per hour; from $63,000 to $126,100 per annum. May be eligible for equity.Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.Oracle US offers a comprehensive benefits package which includes the following : Medical, dental, and vision insurance, including expert medical opinionShort term disability and long term disabilityLife insurance and AD&DSupplemental life insurance (Employee / Spouse / Child)Health care and dependent care Flexible Spending AccountsPre-tax commuter and parking benefits401(k) Savings and Investment Plan with company matchPaid time off : Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position.

Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment.

Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

11 paid holidaysPaid sick leave : 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

Paid parental leaveAdoption assistanceEmployee Stock Purchase PlanFinancial planning and group legalVoluntary benefits including auto, homeowner and pet insuranceThe role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

About UsAs a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency.

We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer : Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law.

Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.* Which includes being a United States Affirmative Action Employer

18 days ago
Related jobs
Promoted
Helena Agri-Enterprises, LLC
Salem, Oregon

The Operations Manager is responsible for overseeing and guiding the day-to-day business operations for Diversified Applications Inc. Our family-like atmosphere creates a positive work environment that allows our employees to be high-performers because they feel comfort and compassion from their man...

Promoted
CareOregon
Salem, Oregon

ERR_DATA_EXPECTED:"(expected {0})",ERR_DATA_FORMAT:"{0} is invalid {1}",ERR_DATA_OUT_OF_RANGE:"{0} out of range ({1} - {2})",ERR_DATA_REQUIRED:"{0} is required {1}",ERR_DATA_TOO_LONG:"{0} is too long ({1} characters exceeds the maximum of {2})",JOBREQ_RTE_FIELD_KEY:"Field Key",JOBREQ_RTE_FIELD_LABEL...

Promoted
Cartello Construction, Inc.
Salem, Oregon

Reporting to the General Manager (GM), the Field Operations Manager is responsible for management and supervision of the day-to-day operations of construction projects. The Field Operations Manager will collaborate with the GM, and broadly, with subcontractors and other operations stakeholders. The ...

Promoted
Keizer Campus Operations LLC
Salem, Oregon

Avamere Court at Keizer - 5210 River Rd.Plan, develop, organize, implement, evaluate, and direct the day-to-day functions of the residents, its programs, and activities.Responsible for screening, hiring training and supervising all staff.This includes managing performance, conducting timely performa...

Promoted
Deloitte
Salem, Oregon

Master's degree required in Computer Science, Cyber Security, Information Security, Engineering, Information Technology, Finance, Business, Math or in other business-related fields. ...

Promoted
Keller Associates
Salem, Oregon

The Water/Wastewater Project Manager/Project Engineer will work closely with other engineers, technical specialists, and clients to successfully deliver innovative solutions for our client’s challenges. If that’s you, apply now for our Water/Wastewater Project Manager/Project Engineer op...

Lithia & Driveway
, OR, US

The Data Analyst is responsible for assisting corporate business departments with analyses, report generation and special projects that may arise. Possible DART Rotations: FP&A, Performance Management, Corporate Finance, Treasury, Compensation, Marketing, Audit, Tax, SOX & Advisory, Digital Innovati...

Ryder System, Inc.
Salem, Oregon
Remote

Manage environmental site assessment, subsurface investigations, groundwater monitoring, and site remediation projects; direct activities of contractors and consultants, project management & technical oversight related to property clean-up & remediation projects, waste water, storm water management,...

Providence
OR, United States

Senior Cloud Engineers for the Service Integration Engineering team will work with their colleagues in developing these solutions. Senior Epic/Citrix Cloud and Automation Engineer - Enterprise Information Services - *Remote within USA*. In this role you will work with SMEs from other teams in Provid...

Gpac
Salem, Oregon

This company is looking for PREMIER candidates to fill their open position of Restoration Project Manager. They are interested in highly-motivated and proactive individuals to fill their open role of Restoration Project Manager with extended experience in either commercial/residential rest...