Receptionist, Bilingual preferred PT or FT

Job Description

Job Description

Salary : Job Purpose :

As an ambassador of Jesus Christ, the Receptionist serves as the first point of contact for Aspire Womens Clinic patients, providing a warm, organized, and welcoming environment. This role is essential in ensuring smooth clinic operations, effective communication, and administrative excellence. The Receptionist plays a crucial part in follow-up care, appointment coordination, and patient hospitalityhelping to build trust and continuity throughout each patient's experience. In addition, this role is a key team player providing key administrative support for both clinic and ARC staff.

RESPONSIBILITIES :

Client Interaction & Front Desk Care

• Greet and check in patients in a compassionate and professional manner
• Interact with patients on the phone regarding appointments and schedule
• Make follow-up phone calls and reach out to patients who missed appointments
• Communicate and coordinate with clients regarding transportation, including ordering third-party transportation (ie : Lyft)
• Send ARC appointment reminders
• Collaborate with Call Center as needed to facilitate smooth clinic operations
• Maintain confidentiality by making sure door between lobby and clinic remain close

Administrative Support & Data Entry

key metrics as requested by Manager

etc.)

Event & Hospitality Coordination

Other Responsibilities

Qualifications

submit to

leadership and utilize

influence

to facilitate unity amongst the team

while serving in the ministry joyfully.

patient and client confidentiality at all times.