Store Associate

This role is for a social, energetic, and community-oriented store associate to join our team at the PokéCourt store. As a store associate, you will be assisting and speaking to customers to sell Pokémon singles and sealed products , as well as building and maintaining the PokéCourt community.

This is a fast-paced, creative, and sales-driven role that requires enthusiasm, organizational and effective communication skills. You will be representing the brand, ensuring a welcoming and exciting environment for Pokémon fans of all backgrounds.

Key responsibilities

• Sales & Community Engagement- Engage with customers in-store to provide product recommendations, share knowledge of Pokémon and drive sales. Maintain a fun, welcoming and inclusive atmosphere for all customers.
• Fulfillment - effectively and carefully packaging customer orders to be shipped out by the next business day with clear effort towards enhancing the customer's experience when receiving their package.
• Store Operations - Stock, organize and restock Pokémon singles and sealed products. Complete trade-ins following PokéCourt buying policies. Promote PokéCourt social platforms.

Qualifications

What we offer

About Us

The Poké Court is a small business in the heart of New York City, and our mission is to build a fun Pokémon experience for all fans. We are a woman-owned, minority-owned LGS dedicated 100% to Pokémon TCG, and all employees are Pokémon TCG collectors, players, and fans. As a fast-growing brand, we work to meet the needs of Pokémon fans in NYC and worldwide, while also keeping the community and customer experience at the forefront of our mission. We service customers through our brick-and-mortar shop in Chelsea, our online store thepokecourt.com , and through our daily Whatnot shows.