Market Manager Clinical Engineering

Overview :

CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.

S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.

S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection.

With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.

Responsibilities :

About Holy Cross Hospital System

Located in the greater Salt Lake City, Utah area, the Holy Cross Hospital sytem, now a part of the CommonSpirit Health system, encompasses 5 hospitals totaling 854 beds to serve our growing community.

We also invested substantially in advanced technology and state-of-the-art equipment, which has attracted our top-notch medical staff and a team of highly skilled nurses.

Our entire hospital team is dedicated to providing expert whole person care in a warm, family-friendly environment. Clinical Engineering manages over 11,000 pieces of equipment to support the hospitals and associated clinics mission of healing individuals, uplifting communities.

Hospital Locations : Layton, SLC, West Jordan, West Valley, & Lehi

This position oversees the operations of 5 Physical Asset Services - Clinical Engineering (PAS-CE) Departments for the Holy Cross Hospital system in the greater Salt Lake City area for the purpose of providing a quality, cost effective program that meets or exceeds the quality and financial expectations of the customer and CommonSpirit Health's National Physical Asset Services-Clinical Engineering Program.

This position is responsible for collective communication to Market / Division Leadership, emphasizing program goals, key performance indicators and our aggressive approach to lowering their annual maintenance cost, increasing equipment life cycles, and above all, provide the highest level of patient safety & customer service.

This position also provides assistance with policy making; technology assessments; capital planning & purchasing; Program Quality Evaluations;

regulatory compliance; contract management, equipment and patient safety; as well as ensures that the level of Clinical Engineering services being provided continues to support the market / division strategic priorities.

Key Responsibilities

• Ensures smooth Market / Division Leadership communications & collaboration within CE regionally. This includes conducting any necessary meetings with Market / Division Leadership, and forwarding all positive and negative customer / vendor communications to the CE Division Director for review.
• Oversees operations of assigned PAS-CE Departments in their market / division based area by conducting monthly / quarterly department head visits and meetings;
• ensuring that requested customer reports are delivered in a timely manner; providing a working environment that meets all regulatory guidelines;

and completing and maintaining all performance indicators at or above program targets for assigned CE departments as well as meeting Market / Division level communications requirements.

• Maintains a routine working relationships with Divisional & Hospital Leadership to ensure standardization and market / division level communications about CE services and compliance with regulatory guidelines.
• Ensures financial performance of departments by : attaining all expense budgets and cost containment targets; ensuring that expenditure authority and level are adhered to;

and forwarding, in a timely manner, all appropriate POs, invoices and financial details to the appropriate sources.

• Provides oversight of PAS-CE account managers in the region with regards to CE staff training; customer interactions; Project Management;
• and standardization of market / division level communication as well as regional service strategies. This oversight also includes region wide vendor management & contracted services, regional staff meetings;

providing measurable regional objectives; ensures the completion of regional policy & procedures for CE and performing hospital specific PQEs.

• Provides professional team growth that meets the needs of the customer and employees.
• Networks with peers to gain innovative ideas and sourcing of information.
• Performs other duties as assigned.

Qualifications :

• Associates Degree in a related field required. Bachelors Degree preferred.
• CHTM Certification preferred.
• At least 10 years of experience as a senior / lead technician, with a minimum of five years of experience as an Account Manager.
• Must have financial management skills.
• Must have working knowledge of all elements of CHI PAS-CE Program and / or industry standard clinical engineering management.
• Valid Drivers License required
• Professional certifications preferred (i.e., CBET, CHTM)

LI-CSH