IT Infrastructure Manager

Manager Infrastructure

The IT Infrastructure Manager is responsible for leading the strategic planning, implementation, and daily operations of WSC's network infrastructure across corporate and satellite locations. This role plays a critical part in supporting business growth, including mergers and acquisitions, by assessing and integrating new infrastructure needs. The manager oversees a team of technical professionals, ensuring optimal staffing, development, and performance.

Essential Job Functions :

• Overall responsibility for the strategic direction and day to day operations of all WSC network infrastructures as it relates to business as usual, as well as new expansions.
• Work closely with M&A acquisition team to provide infrastructure recommendations ad implementations as it relates to potential acquisitions.
• Determine staffing needs and develop staffing plans to include appropriate mix of staff and contractors.
• Hire, manage, and develop staff through training, mentoring, and use of performance management processes.
• Create a positive team-oriented work environment.
• Provide educational opportunities to staff to expand their technical knowledge to meet the current and future business needs.
• Create and maintain current network configuration diagrams and documentation for all WSC networks / connectivity.
• Work closely with asset procurement to ensure timely and accurate planning and purchasing of infrastructure appliances, network connectivity, and software.
• Maintain a high level of network stability through the creation and adherence to network infrastructure policies and procedures, in addition to automated monitoring, and reporting.
• Stay current on new technology trends / tools available to enhance the efficiency of the WSC infrastructure.
• Partner with the CIO and business sponsors to ensure projects and strategies meet the future business needs.
• Creates and delivers presentations on infrastructure initiatives as it related to the corporate office as well as satellite offices.
• Various responsibilities for sourcing, negotiating, and managing outside vendors.
• All other reasonable duties as assigned.

Other Duties :

Supervisory Duties :

Knowledge, Skills & Ability Requirements :

Education, Certification & Experience Requirements :

Benefit Summary :

Wright Service Corp. employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.