Talent.com
No longer accepting applications
Manager, Integration Strategy & Operations

Manager, Integration Strategy & Operations

PhaseWell ResearchNashville, TN, US
12 hours ago
Job type
  • Full-time
Job description

Job Description

Job Description

Description :

Job Title : Manager, Integration Strategy & Operations

Department : Operations

Reports To : Chief of Staff

Location : Nashville, TN

Position Overview :

PhaseWell Research & Role

PhaseWell Research is seeking a strategic and operationally focused Manager, Integration Strategy & Operations to lead the integration of newly acquired clinical trial sites into the PhaseWell Research network. PhaseWell Research, backed by Shore Capital Partners, is a fast-growing platform within the Clinical Trial Sites industry. Providing access to world-class clinical research to as many people as possible within the communities we serve, we are united by shared commitment to advancing the future of medicine. As a recently launched platform with rapid growth trajectory, this hire has a unique opportunity to join on the “ground floor” alongside a proven team of healthcare and private equity executives. Successful candidates will have significant runway to build their career as the platform scales. This role requires a full relocation to Nashville, Tennessee.

As a key member of the Operations team reporting directly to the Chief of Staff, this role will also work closely with other members of the executive leadership team, including the CEO, CFO, and VP of M&A to ensure that each acquisition is thoughtfully and effectively brought into the PhaseWell network. This is a highly visible position, often serving as the newly acquired team’s first introduction to the PhaseWell culture, values, and way of operating. As such, the role is equal parts execution, relationship-building, and culture-setting—helping new team members feel welcomed and excited to join the PhaseWell network.

This role provides a unique opportunity to shape the company’s integration playbook and drive execution at the front lines of growth. The ideal candidate is a structured thinker, cross-functional leader, and operational problem-solver who thrives in fast-paced environments. As PhaseWell continues to grow, this individual will be well-positioned to take on increasing levels of responsibility and leadership across a range of strategy & operations paths.

About our Investor - Shore Capital Partners

Shore Capital, a Chicago-based private equity firm with offices in Nashville, is an investor in lower middle market companies in Healthcare, Food and Beverage, Business Services, Industrial, and Real Estate industries. From 2020-2024, Shore received recognition from Inc Magazine as a 5x Top Founder Friendly Investor and by Pitchbook Research for leading U.S. Private Equity deal volume for the past 10 years, from 2015-2024. Shore targets investments in proven, successful private companies with superior management teams, stable cash flow, and significant potential to grow through industry consolidation and organic growth to generate value for shareholders. Shore’s exits have yielded a return on invested capital of over 6.0x, placing them in the top 1% of private equity firms. Shore has approximately $12.5 billion of assets under management across its portfolio of investments.

Key Responsibilities :

  • Integration Planning & Execution : Lead the operational integration of newly acquired entities from pre-close planning through full post-close integration. Develop and execute integration plans that address people, process, technology, and culture. Integration responsibilities include but are not limited to :

Finance & Accounting : Migrate banking / treasury management relationships, consolidate financial vendors, & support accounting function centralization

  • Human Capital : Implement new payroll / HRIS system, HR onboarding & training, workforce planning / org design, & benefits migration
  • IT : In partnership with our IT MSP, transition to centralized IT managed services provider, implement cyber standards, migrate hardware and infrastructure, & consolidate and integrate data environments
  • Other functional integration : Marketing (i.e. local branding, websites, collateral, patient recruitment, community engagement), contracting (system and process implementation), collections (CTMS / data warehouse migration), sales (CRM implementations, pipeline management processes), & regulatory (SOPs, audit processes, quality programming)
  • Cross-Functional Coordination : Serve as a central point of contact between PhaseWell departments (e.g., HR, Finance, Legal, IT, Business Development, Site Operations) and acquired companies to ensure smooth coordination and clear communication.
  • Playbook Development : Build and refine PhaseWell’s integration playbook. Define standard operating procedures (SOPs), key performance indicators (KPIs), and tools for efficient and repeatable M&A integration execution.
  • Operational Onboarding : Facilitate onboarding of newly acquired site leadership and staff into PhaseWell systems and processes. Provide hands-on support for transitioning day-to-day operations to PhaseWell platforms.
  • Risk Identification & Mitigation : Proactively identify integration risks or issues related to culture, compliance, operations, or personnel and escalate as needed. Develop mitigation strategies to minimize business disruption.
  • Communication & Change Management : Develop and execute internal and external communication strategies to drive alignment and transparency. Ensure a thoughtful change management approach that drives team buy-in.
  • Tracking & Reporting : Track integration progress and report to the Chief of Staff and executive team on milestones, risks, and performance KPIs. Maintain clear documentation and status updates to ensure accountability and visibility.
  • Strategic Initiatives : Work closely with leadership team members to refine operational integration strategy and approach. Develop innovative ways to deploy data / AI to improve integrations and operational performance. Support on other organic growth initiatives.
  • Requirements : Key Competencies :

  • Strategic and process-oriented with a strong operational mindset
  • Attention to detail combined with a bias toward action; exceptional project management and organizational skills
  • Ability to manage multiple integrations simultaneously
  • Desire to work in an entrepreneurial environment
  • Collaborative, team-oriented leader with cross-functional influence
  • Maturity and ability to build relationships with micro-cap business founders and employees
  • Empathetic communicator who can navigate sensitive post-transaction dynamics
  • Ambitious with a drive to succeed in a private equity-backed environment
  • Qualifications :

  • Bachelor’s or Master’s Degree
  • 4+ years of experience in M&A Integrations, Multi-site healthcare, Operations, Strategy, Consulting / Advisory Services, Finance / Transaction Services
  • Healthcare, Life Sciences, or Clinical Trials experience preferred but not required
  • Experience working within project management / work management systems, particularly Monday.com, is a plus
  • Physical Requirements :

  • Ability to travel to clinical trial sites frequently
  • Working Conditions :

  • Primarily office-based with fieldwork / travel tied to future acquisitions, integration efforts, conferences, etc.
  • In-person 5 days a week
  • FLSA Status : Exempt

    This position is classified as Exempt under the Fair Labor Standards Act (FLSA), meaning the employee is not entitled to overtime pay for hours worked over 40 hours per week.

    Create a job alert for this search

    Operation Manager • Nashville, TN, US

    Related jobs
    • Promoted
    Regional Operations Manager

    Regional Operations Manager

    2020 CompaniesNashville, TN, US
    Full-time
    Companies is now interviewing for a remote Regional Operations Manager representing our client, Samsung Electronics America. You must reside in the Burroughs and have a valid driver's license for th...Show moreLast updated: 19 days ago
    • Promoted
    Associate Manager, Enterprise Growth

    Associate Manager, Enterprise Growth

    Unlock HealthNashville, TN, US
    Full-time
    Associate Manager, Enterprise Growth.Unlock Health breaks down the walls that healthcare providers have lived with for decades. We connect the dots across managed care and marketing so that provider...Show moreLast updated: 30+ days ago
    • Promoted
    Advisory Integration Consultant

    Advisory Integration Consultant

    Jackson National Life Insurance CompanyNashville, TN, US
    Full-time
    The Advisory Integration Consultant will partner with Jackson distribution personnel and Registered Investment Advisor (RIA) and Broker / Dealer representative partners to provide field and virtual t...Show moreLast updated: 30+ days ago
    • Promoted
    Operations Manager, MQY1

    Operations Manager, MQY1

    AmazonMount Juliet, TN, US
    Full-time
    Our WW Operations network delivers millions of packages and smiles to Amazon customers every day.We are looking for motivated, customer-focused individuals who want to join our team.In this role, y...Show moreLast updated: 30+ days ago
    • Promoted
    Senior Program Manager, SSD Operations Excellence

    Senior Program Manager, SSD Operations Excellence

    AmazonNashville, TN, US
    Full-time
    Amazon's Sub Same Day (SSD) Operations Excellence (OpX) team is looking for a Senior Program Manager eager to join the team that is defining new benchmarks, innovating on new processes, and creatin...Show moreLast updated: 30+ days ago
    • Promoted
    Manager, LBS Service Innovation, Expansion, and Change

    Manager, LBS Service Innovation, Expansion, and Change

    Health Support CenterBrentwood, TN, United States
    Full-time
    POSITION SUMMARY : The Manager, Service Innovation, Expansion & Change is responsible for providing direction and subject matter expertise in process improvement industry trends and best practices, ...Show moreLast updated: 1 day ago
    • Promoted
    Director, Applications & Integration Development

    Director, Applications & Integration Development

    Ingram Content GroupLa Vergne, TN, United States
    Full-time
    Company DescriptionJob Description.Director, Applications and Integration Development.This person provides leadership to development staff and managers. Acts as a cooperative leader in the creation ...Show moreLast updated: 30+ days ago
    • Promoted
    Senior Manager, CX Enablement & Operations

    Senior Manager, CX Enablement & Operations

    Warby ParkerNashville, TN, US
    Full-time
    Senior Manager, CX Enablement & Operations.Warby Parker is seeking a highly motivated and hands-on Senior Manager, CX Enablement & Operations to lead key programs and initiatives focused on improvi...Show moreLast updated: 30+ days ago
    • Promoted
    Community Impact Manager

    Community Impact Manager

    Fifth Third BancorpNashville, TN, US
    Full-time
    Make banking a Fifth Third better We connect great people to great opportunities.Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. Responsible for managing assig...Show moreLast updated: 10 days ago
    • Promoted
    Operations Manager, BNA7

    Operations Manager, BNA7

    AmazonMount Juliet, TN, US
    Full-time
    Our WW Operations network delivers millions of packages and smiles to Amazon customers every day.We are looking for motivated, customer-focused individuals who want to join our team.In this role, y...Show moreLast updated: 30+ days ago
    • Promoted
    Manager of Strategic Operations

    Manager of Strategic Operations

    Acadia HealthcareFranklin, TN, US
    Full-time
    As a leader of the Strategy Operations Team, this role will partner with the VP Strategy & Innovation and operational leadership to provide operational leadership and play an instrumental role in e...Show moreLast updated: 30+ days ago
    • Promoted
    Manager, Strategy & Development

    Manager, Strategy & Development

    Tractor SupplyNashville, TN, US
    Full-time
    Manager, Strategy & Development.This position will lead cross-functional project teams to advance the Life Out Here Strategy through Strategic Planning, Continuous Improvement, Corporate Developmen...Show moreLast updated: 30+ days ago
    • Promoted
    Strategic Advisor & Change Management Individual Contributor

    Strategic Advisor & Change Management Individual Contributor

    First HorizonNashville, TN, US
    Full-time
    Strategic Advisor & Change Management Individual Contributor.Requisition Number : STRAT014922.Location : On site at Memphis, TN. Nashville, TN; New Orleans, LA; Lafayette, LA; Raleigh, NC; Charlotte,...Show moreLast updated: 5 days ago
    • Promoted
    Manager of Study Operations

    Manager of Study Operations

    Sarah Cannon Research InstituteNashville, TN, US
    Full-time
    It's More Than a Career, It's a Mission.Our people are the foundation of our success.By joining our growing team at Sarah Cannon Research Institute (SCRI), a subsidiary of McKesson, you will have t...Show moreLast updated: 16 days ago
    • Promoted
    Community Impact Manager

    Community Impact Manager

    Fifth Third BankNashville, TN, United States
    Full-time
    Make banking a Fifth Third better.We connect great people to great opportunities.Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. Responsible for managing assig...Show moreLast updated: 10 days ago
    • Promoted
    Operations Manager, BNA3

    Operations Manager, BNA3

    AmazonMurfreesboro, TN, US
    Full-time
    Our WW Operations network delivers millions of packages and smiles to Amazon customers every day.We are looking for motivated, customer-focused individuals who want to join our team.In this role, y...Show moreLast updated: 30+ days ago
    • Promoted
    Operations Manager, BNA2

    Operations Manager, BNA2

    AmazonLebanon, TN, US
    Full-time
    Our WW Operations network delivers millions of packages and smiles to Amazon customers every day.We are looking for motivated, customer-focused individuals who want to join our team.In this role, y...Show moreLast updated: 5 days ago
    • Promoted
    Sr. Analyst - Strategy & Development

    Sr. Analyst - Strategy & Development

    Tractor SupplyNashville, TN, US
    Full-time
    Analyst - Strategy & Development.The position will own workstreams within cross-functional projects tackling key strategic initiatives. The Senior Analyst, Strategy & Development will help drive the...Show moreLast updated: 30+ days ago
    • Promoted
    Content Operations Manager

    Content Operations Manager

    CheckrNashville, TN, US
    Full-time
    Checkr is building the data platform to power safe and fair decisions.Established in 2014, Checkr's innovative technology and robust data platform help customers assess risk and ensure safety and c...Show moreLast updated: 11 days ago
    • Promoted
    FSL Process Innovation Manager

    FSL Process Innovation Manager

    AsurionSmyrna, TN, US
    Full-time
    Manager, FSL Operations Support.The Manager of FSL Operations Support will lead the Operations Support Team (OST) in driving innovation, standardization, and continuous improvement across Asurion's...Show moreLast updated: 23 days ago