BUDTENDER The customer experience at Snaxland all starts and ends with the Budtender. As a Budtender you are on the front lines of creating an exceptional customer experience through product education and recommendations, a pleasant and friendly demeaner and focus on the customer needs.
The budtender is responsible for promoting a work environment that is positive, fun, productive and rewarding for both the team and customers. Roles and Responsibilities Customer Service Quickly greet and assist all customers in a courteous and friendly manner.
Demonstrates a positive attitude toward all customers.
Always practice exceptional customer service.
If needed, seek help from Lead Budtender or Managers. Assist customers with requests in-store and on the phone as necessary.
Treat all customers and co-workers with dignity and respect.
Verify customer identification/paperwork to ensure every customer is legally able to shop. Be well versed in products, in-store selections, promotions and specials to assist in up-selling opportunities.
Assist in maintenance of the sales floor and back-of-house so the store is clean, tidy, organized & well-stocked. Cash Handling, Transactions and Point of Sales Systems Accurately manage and maintain a cash drawer ensuring all transactions are accurately accounted for. Ensure that bills are verified utilizing tools provided to ensure fake tender is not accepted.
Able to accurately create/update customer profiles and complete purchases within the Point of Sales system.
Able to pull and print materials to correctly sticker and label product for the sales floor.
Budtender • Denver, CO, US
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