P&C Licensed Customer Support Agent

A company is looking for a Customer Support Agent (P&C).

Key Responsibilities

Respond to inbound calls from existing customers

Process service requests such as adding / removing vehicles and drivers

Assist customers with questions regarding existing insurance policies and retention efforts

Required Qualifications

2+ years of experience in a call center environment

Ability to multitask and manage multiple competing priorities

Passion for helping others

Willingness to obtain a P&C license (paid for by the company)

Availability to work the specified schedule (Sunday, Monday, Thursday, Friday : 6am - 4 : 30pm ET)