KORE1, a nationwide provider of staffing and recruiting solutions, has an immediate opening for a Medical Assistant in Mission Hills, CA.
Job Description :
The Medical Assistant is responsible for gathering and documenting patient screening data. This role provides patients with safe, quality care throughout their treatment and disease process under the direction of the Provider or the oversight of a direct supervisor.
Responsibilities :
- Answers, routes or take messages for all incoming calls during open business hours
- Takes complete info and routes new patient requests, prescription refill requests and record all patient interaction through telephone in the EMR
- Greets patients as they enter the clinic, obtains insurance info changes, preferred pharmacy and pharmacy benefit card
- Collects co-pay (if any) immediately from patient or note in EMR the reason that co-pay cannot be collected.
- Rooms patient in EMR, and directs them to Waiting Area, Treatment Room or Lab
- Checks all incoming faxes, and routes urgent / stat results appropriately, and transfer faxes to correct patient chart
- Confirms demographic information in EMR
- Takes vitals and enters required information in EMR
- Check out patients by arranging all follow up visits, coordinate treatment times with Chemo staff and set outside labs, testing and scanning appointments for patients
- Arranges all outside appointments for patients
- Reminds patients of upcoming appointments, to come early, or complete lab tests for MD
- Processes patient care summaries, send to referral physician or print for patient
- Checks visit list for following day and makes sure that all test results MD needs are in EMR, and call to retrieve scans and lab results if missing from chart if needed
- Processes reports for physicians as requested
- Monitors daily intake of patients for no-shows and cancellations, and calls all no show and cancellations to reschedule, and records in EMR.
- Prepares needles, bags and trays for Chemo RNs
- Assists in monitoring patients waiting in lobby to start treatment
- Assists in cleaning chairs between patients, and at end of the day
- Dispenses medications from Lynx, administer injections, and document in MAR
- Reports to additional practice locations to provide Medical Assistant coverage as needed
- Assists management in the onboarding of new Medical Assistants
- Serves as Preceptor for newly hired Medical Assistants
- Coordinates with Physicians and Management to provide staff when needed in critical areas of the clinic
- Obtains prior authorizations for all patients' procedures, and medication, and record approved and denied authorizations in EMR
- Works closely with billing to ensure timely authorizations obtained for patients Submit prescriptions to In-Office Dispensary and outside pharmacies after physician review and approval
- Manages process for coordinating outsourced medications from specialty pharmacies to be administered in the clinic with patients for timely consent, delivery and scheduling with nursing staff.
- Coordinates with Providers to manage care of patients
- Coordinates with Back Office staff to manager care of patients
Education and Experience :
Strong verbal and written communication skills.Ability to establish and maintain effective working relationships.Demonstrates exceptional assessment, critical thinking, and customer service skillsAbility to maintain emotional stability to cope with human suffering, emergencies, and other stressesAbility to seek out resources independently and work collaborativelyAbility to collaborate, set priorities, and organize work to meet deadlines, ensuring compliance with established processes, policies, and regulationsAbility to multitask efficientlyAbility to communicate clearly with patients, families, visitors, healthcare team, physicians, administrators, leadership and othersAdditional Requirements :
Medical Assistant certification from an accredited medical assistant programCurrent CPR certificationExcellent phlebotomy skillsKnowledge of medical laboratory proceduresPrevious Oncology / Hematology experience preferredFluent in Spanish (preferred)Job Requirements
Compensation depends on experience but is typically 21-23 / hr.
ABOUT KORE1
Specializing in professional and technical recruiting, KORE1 is committed to supporting top IT, Engineering, Creative, Scientific, Accounting and Finance professionals in their career paths. We build deep relationships with leading companies, connecting them to exceptional talent every day. With extensive industry expertise and unmatched opportunities, our goal is to provide a unique experience for our contractors and consultants as they prepare for their next role. We are passionate about matching the right people with the right companies.
Kore1 provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Kore1 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Kore1 expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Kore1's employees to perform their job duties may result in discipline up to and including discharge.