Talent.com
Customer Service Associate

Customer Service Associate

Floor & Decor HoldingsConcord, NC, US
9 days ago
Job type
  • Full-time
  • Part-time
Job description

Cashier (Customer Service Associate)

This role has a minimum base pay from $15.00 per hour with higher starting pay available based on experience.

As a Cashier (Customer Service Associate), you are the first and final interaction for Floor & Decor's customers. Our Cashiers are responsible for providing excellent customer service through greeting customers, checking out customers, handling product returns, performing basic cash office functions and providing every customer with an exceptional experience. Full-Time and Part-Time Positions Available.

Qualities we look for :

  • Friendly and enthusiastic
  • Entrepreneur and hard-working
  • Honest and accountable

Essential Job Functions :

  • Greet every customer in a helpful and courteous manner.
  • Connect with customers, ask about their projects, recommend our products and excite customers about their purchase.
  • Provide above and beyond customer service and exceed customer expectations.
  • Demonstrate and understand compliance of the company's safety processes.
  • Act and work in a manner consistent with the company's core values.
  • Process customers at checkout using the point of sale (POS) system.
  • Process customer refunds and exchanges according to established guidelines.
  • Open and close registers.
  • Follow established cash, check and credit card acceptance procedures.
  • Answer the telephone according to the company guidelines.
  • Stock, tag and display merchandise as required.
  • Be able to create price tags and merchandise signs.
  • Minimum Eligibility Requirements :

  • Must be 18 years or older
  • Knowledge of basic math skills
  • Customer service experience
  • Potential travel to other stores for support.
  • Working Conditions (travel & environment) :

  • While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate.
  • Physical / Sensory Requirements :

  • Medium Work Ability to exert 20-50 pounds of force occasionally, and / or 10-25 pounds of force frequently, and / or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
  • Note :

    Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

    This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.

    Store Hours :

    Monday - Friday 7 : 00 AM - 8 : 00 PM

    Saturday 8 : 00 AM - 7 : 00 PM

    Sunday 10 : 00 AM - 6 : 00 PM

    Pickup Hours :

    Monday - Friday 7 : 00 AM - 7 : 00 PM

    Saturday 8 : 00 AM - 7 : 00 PM

    Sunday 10 : 00 AM - 6 : 00 PM

    Benefits & Rewards :

  • Bonus opportunities at every level
  • Career advancement opportunities
  • Relocation opportunities across the country
  • 401k with discretionary company match
  • Employee Stock Purchase Plan
  • Referral Bonus Program
  • A personal holiday and Volunteer Time Off program
  • Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)
  • Equal Employment Opportunity :

    Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

    Create a job alert for this search

    Customer Service Associate • Concord, NC, US

    Related jobs
    Lead Customer Service Associate

    Lead Customer Service Associate

    Zips Car WashMatthews, NC, US
    Full-time
    Quick Apply
    Do you love interacting with people? Are you enthusiastic about helping others and taking the lead? If so our, Lead Customer Service Associate at ZIPS Car Wash located at 9331 E Independence Blvd, ...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Associate

    Customer Service Associate

    Roses Discount StoresBelmont, NC, US
    Full-time +1
    As a Roses / Roses Express Customer Service Associate, you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with...Show moreLast updated: 30+ days ago
    • Promoted
    Technical Sales & Support Associate

    Technical Sales & Support Associate

    EverblueDavidson, NC, US
    Full-time
    Technical Sales & Support Associate.At Everblue, we help people build careers in energy efficiency and sustainability through training, certifications, and technology solutions.Our mission is to su...Show moreLast updated: 14 days ago
    • Promoted
    Customer Service Associate I

    Customer Service Associate I

    Family DollarConcord, NC, US
    Part-time
    We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following : .Assist customers with q...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Associate - Temporary

    Customer Service Associate - Temporary

    WalgreensCharlotte, NC, US
    Full-time
    Customer Service Associate - Temporary.Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, frien...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Loss Prevention Customer Service Associate

    Retail Loss Prevention Customer Service Associate

    MarshallsCharlotte, NC, US
    Full-time
    At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritize...Show moreLast updated: 4 days ago
    • Promoted
    Customer Service Associate

    Customer Service Associate

    WalgreensIndian Trail, NC, US
    Full-time
    Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.Eng...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Serivce Associate I

    Customer Serivce Associate I

    Dollar TreeKannapolis, NC, US
    Full-time
    We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following : .Assist customers with q...Show moreLast updated: 10 days ago
    Customer Service Associate

    Customer Service Associate

    Zips Car WashKannapolis, NC, US
    Part-time
    Quick Apply
    Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at ZIPS Car Wash located at 1402 S. Cannon Blvd, Kannapolis, NC, is th...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Loss Prevention Customer Service Associate II

    Retail Loss Prevention Customer Service Associate II

    TJXSalisbury, NC, US
    Full-time
    At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Success Associate

    Customer Success Associate

    WayflyerCharlotte, NC, US
    Full-time
    Our mission is to give the world access to the best products by empowering great brands to reach their growth potential.Today's consumer brands need a capital provider that keeps pace with their gr...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Associate I

    Customer Service Associate I

    Dollar TreeMatthews, NC, US
    Full-time
    We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following : .Assist customers with q...Show moreLast updated: 30+ days ago
    Part Time Customer Service and Sales Associate (34453)

    Part Time Customer Service and Sales Associate (34453)

    HertzCharlotte, North Carolina, United States
    Full-time +1
    Quick Apply
    Part Time Customer Service & Sales Associate.This sales commissioned team member provides world class customer service and professionally and effectively sells Hertz products and services to me...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Sales Associate / Customer Service

    Retail Sales Associate / Customer Service

    Elements MassageCornelius, NC, US
    Full-time
    If you're looking for a retail sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further!. Retail Sales Associates enjoy t...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Associate II

    Customer Service Associate II

    Dollar TreeConcord, NC, US
    Full-time
    Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let's create an inviting shoppi...Show moreLast updated: 26 days ago
    • Promoted
    Client Service Associate

    Client Service Associate

    Jackson HewittStatesville, NC, US
    Full-time
    We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look n...Show moreLast updated: 10 days ago
    • Promoted
    Retail Loss Prevention Customer Service Associate

    Retail Loss Prevention Customer Service Associate

    TJXConcord, NC, US
    Full-time
    At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service / Cashier Associate

    Customer Service / Cashier Associate

    TJXCharlotte, NC, US
    Full-time
    At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...Show moreLast updated: 30+ days ago