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Sales Lead - Chico's

Sales Lead - Chico's

Chico's FAS, Inc.Stony Brook, NY, United States
5 days ago
Job type
  • Full-time
Job description

Sales Lead - Chico's

Join to apply for the Sales Lead - Chico's role at Chico's FAS, Inc.

Location : 139 Main St, Stony Brook, NY

Position Objective

The Associate Lead is primarily responsible for supporting management in general operations of the store to ensure a great customer experience and maximum profitability. Performs various sales and register transactions.

Functional Responsibilities

  • Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner.
  • Performs basic operations activities including cash handling and reporting, price changes, merchandise handling, and open and closing duties; reviews time sheets and other payroll documentation for accuracy and submits as appropriate.
  • Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full.
  • Maintains awareness of customers to increase service levels and reduce security risks; remains current on payment, exchanges, and security policies.
  • Maintains knowledge of current sales and promotions; presents and displays merchandise in accordance with current promotions and standards.
  • Supports and administers receipt and dispatch of inventory and supplies according to company policy.
  • Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines.
  • Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
  • Builds and maintains a solid customer following through clienteling and wardrobing.
  • Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.
  • Participates in and facilitates visual directives including monthly store sets and merchandise replenishment.
  • Assists in the development of store associates; interprets KPI reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations.
  • Other duties as assigned.

This position may be found in multiple brands. Some duties may vary from brand to brand.

Competencies

  • Culture : Living Chico’s FAS Values and Guiding Principles (Customer Focus, Instilling Trust, Driving Engagement, Delivering Results with High Performance).
  • Manages Complexity : Makes sense of complex information to solve problems.
  • Plans and Aligns : Plans and prioritizes work to meet commitments aligned with organizational goals.
  • Organizational Savvy : Navigates complex policy, process, and people dynamics.
  • Courage : Addresses difficult issues and speaks up as needed.
  • Qualifications

  • High School diploma or equivalent
  • Must be 18 years old or older
  • Minimum 2 years prior retail or sales management experience preferred
  • Excellent communication, verbal, and written skills
  • Able to travel to stores throughout the district
  • Knowledge of administrative aspects of store operations
  • Ability to stand, walk, lift and carry up to 50 pounds, and perform related physical tasks; regular attendance and a flexible schedule including nights, weekends, and holidays
  • Compensation

    The wage range for this position is $17.50 to $21.90 per hour. Successful candidates’ wage rates will be determined based on their qualifications.

    Equal Opportunity

    Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy or related conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

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    Sales Lead • Stony Brook, NY, United States

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