Workstation Support / Desktop Admin

Position : LAN Administrator

Location : Richmond, Virginia 23227

Duration : 12 months

Job Overview :

We are seeking a skilled LAN Administrator to join our team in Richmond, Virginia. The ideal candidate will have a strong background in desktop support and administration, with expertise in troubleshooting, imaging, and configuring workstations. This role requires a proactive individual with excellent customer service skills and the ability to work collaboratively in a team environment. The position includes an on-call rotation and requires local candidates only.

Responsibilities :

• Provide desktop support and administration, including troubleshooting and resolving imaging issues for PCs, laptops, tough books, and tablets.
• Configure and test client workstations for VPN access using secure token identification.
• Install and configure software, hardware, and operating systems, including Windows 11 and Office365 products.
• Support connectivity requirements such as Ethernet and TCP / IP.
• Diagnose and troubleshoot computer issues, including imaging via SCCM and handling large volumes of imaging requests.
• Support cell phones, iPads, HP printers, and OCE plotters as needed.
• Provide excellent customer service by addressing issues promptly and keeping clients informed.
• Manage workload effectively by prioritizing tasks and adapting to changing situations.
• Collaborate with team members to ensure productivity and minimize downtime.

Qualifications :

About PTR Global : PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit www.ptrglobal.com

At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to :

Pay Range : $25 - $27 / hr. W2

The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.

If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at +1 214-740-2424. To report any concerns, please email us at legal@pinnacle1.com

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