Manager 2, Individual Direct Sales

Sales Manager

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Responsible for formulating, planning and overseeing sales plans and strategies for customer acquisition, upgrade and retention through the direct sales channel, including door-to-door, community based events and retail locations. Provides leadership to all in-house and contract sales vendors to achieve maximum results. Communicates the mission, vision, values and goals of the sales organization to all sales team members. Develops financial and operational objectives. Ensures operational plans are aligned with business objectives. Contributes to functional strategy development. Has a greater degree of impact on business results and typically manages one or more groups of professional employees.

Core Responsibilities :

• Develops and achieves sales objectives through setting quotas, sales pitch approval and product presentations to sales staff.
• Performs on-sight training, coaching, skill development and direction to Supervisors and contract sales organizations including the enforcement of organizational selling standards. Analyzes sales trends and productivity with recommendations for improvement.
• Communicates and updates Marketing Vice President and leadership team through analysis and reporting of business opportunities, results, trends and competitive information.
• Demonstrates and enhances the sales process by coaching sales representatives for superior customer satisfaction. Oversees the process of providing effective resolution of all customer problems.
• Achieves financial objectives by maintaining expenses within budget. Demonstrates the sales process and knowledge of the customer's needs through frequent field visits, a minimum of two times per month to each sales organization's location.
• Creates and implements business building programs for direct sales through the marketing team. Partners with key programmers and the Marketing team in developing and implementing business-building programs including offers, incentives and training.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to :

Disclaimer : This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills : Coaching, Customer Satisfaction, Leadership, Sales and Operations Planning (S&OP), Sales Objectives

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your realityto help support you physically, financially and emotionally through the big milestones and in your everyday life.

Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience : 7-10 Years

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.