Amazon Brand Manager (Las Vegas)

Company Description

Chief Marketplace Officer is a fractional agency that helps brands succeed on Amazon. Unlike other agencies, we believe in engaging senior team members throughout the entire project to deliver results. CMO assists brands in controlling resellers and content, improving their Amazon presence, and growing their sales. We work closely with brands to deliver effective digital marketing solutions.

Job Overview :

We are seeking a highly organized and detail-oriented Amazon Account Manager to join our dynamic team. The ideal candidate will be responsible for ensuring exceptional customer service, maximizing product visibility, and maintaining account health on the Amazon platform. This role requires a proactive individual with a keen eye for detail, strong communication skills, and the ability to manage multiple tasks efficiently.

Responsibilities :

Customer Service Excellence :

• Regularly check and promptly address buyer messages on Amazon to provide excellent customer service.
• Respond to customer feedback and reviews, utilizing insights to enhance product perception and overall customer satisfaction.

Sales Optimization :

Account Health Management :

Quality Assurance :

Logistics and Inventory Management :

Qualifications :