STARBUCKS/BARISTA

Provide exceptional customer service in a safe and clean environment to ensure the customer s return visit. Treat customers / employees in a fair and ethical manner, promoting an inclusive work environment, being a responsible member of the community, providing the right products at the right time with fair and accurate pricing.

Demonstrate the company s core values of respect, honesty, integrity, diversity, inclusion and safety.- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store

• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
• Collaborate with associates and promote teamwork to help achieve company / store goals
• Prepare beverage selections to recipe and standards and to customer s requests using proper equipment; tender transactions using company best practices
• Offer product samples to help customers discover new items or products for which they inquire about; inform customers of coffee shop specials
• Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink
• Recommend coffee shop items to customers to ensure they get the products they want and need
• Use all equipment in coffee shop such as the refrigerators, freezers, slicers, and ovens according to company guidelines;

prepare, package, label and inventory ingredients in merchandise

• Check product quality to ensure freshness; review sell by dates and take appropriate action
• Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer
• Label, stock and inventory department merchandise
• Report product ordering / shipping discrepancies to the department manager
• Stay current with present, future, seasonal and special ads
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management;

adhere to all food safety regulations and guidelines

• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
• Notify management of customer or employee accidents; report all safety risks, issues or illegal activity, including robbery, theft, or fraud to store management
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Minimum

Excellent customer service skills

Desired

• Any previous comparable experience
30+ days ago