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Site Reliability Engineer, Trust & Safety - USDS

Site Reliability Engineer, Trust & Safety - USDS

Tik TokSan Jose, CA, United States
30+ days ago
Job type
  • Full-time
Job description

Responsibilities

Team Intro : The Trust and Safety(TnS) engineering team of US Tech Service department at TikTok is fast growing and responsible for building machine learning models and systems to identify and defend internet abuse and fraud on our platform. Our mission is to protect billions of users and publishers across the globe every day. We embrace the state-of-the-art machine learning technologies and scale them to detect and improve trust and safety system using the tremendous amount of data generated on the platform. With the continuous efforts from our team, TikTok is able to provide the best user experience and bring joy to everyone in the world. In our team, you'll have the opportunity to manage the complex challenges of scale, while using expertise in coding, algorithms, complexity analysis, and large-scale system design. We embrace a culture of diversity, intellectual curiosity, openness, and problem-solving. We encourage close collaboration while promoting self-direction. In order to enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager / department. We regularly review our hybrid work model, and the specific requirements may change at any time. Responsibilities : - Manage day-to-day operations of data service, realtime / batch data pipelines, such as SLA management, system deployment, performance tuning and trouble shooting - Create tools and automation to improve system administration and operation efficiency - Participate in regular on-call duties - Engage in and improve the whole lifecycle of services from inception and design, throughout development, capacity planning, and launch reviews, to deployment, operation, and refinement - Scale systems sustainably through mechanisms such as automation; evolve systems reliability, efficiency, and velocity by pushing for changes - Practice sustainable user support, incident response, and postmortems

Qualifications

Minimum Qualifications : - Bachelor or above degree in computer science or a related technical discipline -2+ years of industrial experience - Experience programming in one of the following programmings : Python, Go, C, C++, Java and Rust - Familiar with backend systems such as MySQL / Redis / Nginx / Kafka / Kubernetes / Docker and big data technologies such as Hadoop / Spark / Flink / Hive / OLAP / ClickHouse, etc. - Familiar with Unix / Linux system internals, networking, and distributed systems Preferred Qualifications : - Good communication and coordination skills - Demonstrated independent thinking capabilities and troubleshooting skills Candidates for this position must be legally authorized to work in the United States. This position is not eligible for visa sponsorship or support.

Job Information

[For Pay Transparency]Compensation Description (Annually)

The base salary range for this position in the selected city is $118657 - $259200 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses / incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates :

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment :

  • 1. Interacting and occasionally having unsupervised contact with internal / external clients and / or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

About USDS

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. U.S. Data Security ("USDS") is a subsidiary of TikTok in the U.S. This new, security-first division was created to bring heightened focus and governance to our data protection policies and content assurance protocols to keep U.S. users safe. Our focus is on providing oversight and protection of the TikTok platform and U.S. user data, so millions of Americans can continue turning to TikTok to learn something new, earn a living, express themselves creatively, or be entertained. The teams within USDS that deliver on this commitment daily span across Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions and more.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

USDS Reasonable Accommodation

USDS is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at

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Site Reliability Engineer • San Jose, CA, United States

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