[Immediate Hire] Operations Coordinator

Job Description

Job Description

Originally   founded in 1991   as Harlem RBI, DREAM has grown to annually serve more than 2,500 youth across East Harlem and the South Bronx through a network of seven PreK-12, extended-day, extended-year DREAM Charter Schools and community sports-based youth development programs. Through our commitment  to rigorous academics, social-emotional learning, deep family and community engagement, and health and wellness, we create lifelong learners who are equipped to fulfill their vision of success in and out of the classroom. We dream big, as well, with an aggressive five-year plan to expand to serve 3,500 students across seven schools —growing our organization’s impact and leveling the playing field for all children. To learn more, visit wearedream.org .

DREAM is seeking a dynamic and results-driven individual to serve as an Operations Coordinator for DREAM’s East Harlem Elementary and Middle Schools. The Coordinator will report directly to the Director of Operations and work closely with school-based leadership and central Operations teams to support the day-today operations of the East Harlem Campus. The Operations Coordinator will have a significant role in ensuring efficient office operations while providing exemplary customer service. The Coordinator will be responsible for the upkeep of administrative systems and routines, and will function as a contact person for all of general inquiries. The Coordinator will be responsible for the daily operations of the school’s front desk, support with vendor management and invoicing, support with the management of inventory and ordering for our East Harlem location, and support with our student recruitment. The Operations Coordinator ensures smooth day-to-day operations, efficient systems, and a welcoming experience for families and staff across DREAM’s East Harlem Elementary and Middle Schools. Candidates must also understand and value DREAM’s comprehensive approach to youth development and inspire, lead, and motivate DREAM staff to drive outcomes that support youth in recognizing their potential and realizing their dreams.

Responsibilities

• Inventory Management
• Support staff with the ordering process and ensures orders are placed and delivered in a timely manner.
• Maintains procurement platform and ensures all information is up to date.
• Support with the maintenance of all supply areas to ensure all of the necessary supplies and resources are readily available for staff.
• Support with developing inventory systems that allow for supplies to be stocked and ordered in a timely manner while at the same time maintaining frequent communication with staff on the status of their orders.
• Assist with reconciliation of payments in RAMP as needed.
• Student Recruitment
• Support in the outreach to prospective applicants, including SchoolMint application support and family tours.
• Support in the planning and execution of student recruitment and family engagement events.
• Support with current family outreach as part of the re-enrollment process.
• Make calls to families to support with enrollment and new family engagement.
• Take on additional student recruitment responsibilities, as needed.
• Plan and execute logistics for student recruitment events including but not limited weekend and after-hours events.
• Facilities Management
• Support with identifying and escalating facilities issues to the Facilities Team.
• Support with identifying facilities needs and repairs to communicate to Facilities Team.
• With the help of the Director of Operations, supports with conducting regular cadence of walkthroughs to hold staff to aesthetics standards.
• Uphold DREAM standards for aesthetics.
• Administrative Support
• Manage incoming calls by professionally greeting callers, transferring calls to the appropriate staff members or departments, and taking and recording messages.
• Support with maintenance of student information systems, including but not limited to attendance entry and tracking, management of student rosters, and reporting for school staff.
• Assist in the management of vendor contracts, invoice payments and record keeping.
• Coordinate the intake of the organization’s incoming and outgoing mail (U.S. Postal Service and FedEx).
• Support in the collection and maintenance of student records (i.e. physicals, immunizations, pick up lists, etc).
• Provide additional administrative support (i.e. ordering food, arranging transportation, etc.) as needed.
• Office & Administrative Management
• Oversee DREAM’s delivery system and arranges for deliveries, as appropriate.
• Keep the office neat and organized.
• Keep all common spaces clean and stocked (i.e. staff room, copy room, etc.).
• Maintain positive relationships with all staff.
• Assist in the management and implementation of a school-wide family communications.
• Support with cross-campus coordination of events, scheduling, and inventory between EHES and EHMS.
• Collaborate with school and network teams to plan and execute high-impact events for prospective and current families.
• Collaborate across schools and teams to ensure alignment in operational systems, communication, and event execution.
• Student Meal Service
• Support the execution and logistics of student meal service in collaboration with the Kitchen Manager and Operations team, ensuring compliance and a positive experience for students.
• Coordinate logistics of school meal service including but not limited to scheduling, troubleshooting, and ensuring adherence to compliance and safety expectations.
• Additional duties related to the running of the school meal service as assigned.

Physical Demands of the Position

Working Expectations

Qualifications

Benefits and Paid Time Off

Compensation

Our Commitment to Diversity, Equity, and Inclusion

At DREAM, diversity, equity, and inclusion are a matter of mission.

From our schools to our playing fields, DREAM is committed to building a team where each individual can bring their full identity and experience to work because representation matters—it enriches our team culture, enhances our ability to innovate, and strengthens our impact in and out of the classroom. DREAM engages staff that represent and appreciate the diversity of our majority Black and Hispanic student body, while working to ensure that our practices are equitable, welcoming, and productive. We are dedicated to creating a world where youth, especially youth of color, have permission to dream—along with the tools and opportunities to make their dreams reality.

Come dream with us .

DREAM Maxims

All Kids Can. This Kid Can.

DREAM is Family.

Fun is a Serious Value.

Teamwork Makes the DREAM Work.

Fail. Persist. Exceed.

DREAM Big.

Applying to DREAM

We know applying for a new job can be a daunting process. In addition, studies have shown that historically underrepresented individuals often only apply to roles if they meet 100% of the qualifications. We encourage all applications! You may be just the person we need. If you have any questions about your application or interview process, do not hesitate to ask your recruiter; we are here to help!

DREAM provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If accommodation is needed to participate in the job application or interview process, please contact your recruiter.

If you are a current DREAM employee, please click here to review our Internal Selection Process before applying.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.