TITLE : Field Service Technician
LOCATION : Oklahoma City / Wichita, KS
JOB TYPE : Full Time / Direct Hire
JOB DESCRIPTION :
- This is a unique opportunity for a skilled technician to step into a permanent, full-time role covering two specific clients for us, one in Oklahoma City and one in Wichita KS.
- Unlike typical field service positions, this role is site-specific : you will represent us on location, integrating into the client's environment and serving as their go-to expert for service and support of our products.
- This position offers a stable, long-term engagement, candidates who are willing to travel will be considered, since we do have other clients and travel is required on occasion.
- Field Techs should remain open to other travel as part of the broader field service team culture.
- Candidates must live within regional travel distance to both OK City and Wichita.
- The FST will go onsite, stay in a hotel during the week, and return on weekends.
REQUIREMENTS :
You thrive on becoming part of a customer's operation-learning their workflow, anticipating their needs, and building strong, lasting relationships.You have a track record of being the go-to technician for a single external client, even in a consulting capacity.You bring technical expertise with professionalism and customer-centric communication.You are proactive, structured, and organized in your approach to service.CORE RESPONSIBILITIES :
Serve as the primary on-site technician for CNC equipment at client location.Troubleshoot, repair, and maintain mechanical, electrical, and software components (primarily Press Brakes).Support machine installation, startup, and functional testing.Document service activities and communicate effectively with internal teams and the customer.Train client personnel on equipment use, safety and preventive maintenance.Ensure adherence to all company procedures and safety protocols.Assist with related duties as assigned by management.REQUIRED SKILLS / QUALIFICATIONS :
Completion of Mechanical / Trade School or 4+ years of relevant in-field service experience.1–2 years of mechanical and electrical troubleshooting experience in a field service capacity.Ability to read / interpret mechanical and electrical schematics and manuals.Hands-on experience with service tools and diagnostic equipment.Physically able to lift up to 75 lbs.Strong communication skills-both written and verbal.Proficiency with Microsoft Office tools (Excel, Word), and familiarity with CAD software.Must pass technical (mechanical / electrical) aptitude assessments.GOOD TO HAVE :
Experience with 3D CAD software (e.g., AutoCAD ).Background in sheet metal or fabrication .Prior experience conducting technical training.Multilingual abilities- Spanish, French, or German.