Talent.com
Front Desk Supervisor

Front Desk Supervisor

The Fairmont HotelSeattle, WA, United States
2 days ago
Job type
  • Full-time
Job description

Company Description

Located in the heart of Seattle's downtown, the Fairmont Olympic Hotel is a historic landmark in the city. Be a part of history, providing service to our guests in an iconic and luxurious setting. We look forward to welcoming you to the historic Fairmont Olympic Hotel located in the heart of Seattle.

Job Description

Job Description

Under the direction of the Front Desk Managers, the Front Desk Supervisor will be responsible for supporting their manager in ensuring the smooth and efficient operation of the Front Desk. This role is pivotal in providing engaging, sincere, personalized service and is one of the ways our Front Desk colleagues and leaders are turning moments into memories for our guests at the Fairmont Olympic Hotel. The Front Desk Supervisor will ensure that all standards, procedures and guest satisfaction objectives are met and exceeded on a consistent basis.

What's in it for you :

  • $27.13per hour
  • Employee travel program offering discounted rates in Fairmont and Accor hotels worldwide
  • Parking and Public transportation discounts
  • Paid meal breaks with complimentary meals served in our staff dining room
  • Learning programs through our Academies
  • Medical, dental, vision insurance available for all full-time colleagues and their families. Additional supplemental insurance available. Free base employee only medical insurance
  • 401K Retirement plans with a 4% match for all colleagues
  • Opportunity to develop your talent and grow within your hotel and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities
  • Fun, elegant atmosphere with amazing colleagues!

Key Responsibilities :

  • Maintains a high level of professionalism in all aspects of job performance.
  • Ensures guests are recognized upon arrival, receiving a warm greeting and appropriate assistance
  • Ensures Fairmont standards, procedures, and practices (LQA, Forbes, etc.) are followed by providing the highest quality of colleague training, monitoring performance and providing coaching on an on-going basis
  • Assist in achieving labor productivity standards by actively increasing or decreasing staffing levels to meet business demands
  • Policies are adhered to in order process the guests' credit card, billing, reservations, etc.
  • Promotes positive colleague relations through an environment that encourages open communication trust and mutual respect
  • Provide leadership support in the absence of the Front Desk Manager
  • Performs any and all other tasks which are assigned by management.
  • Qualifications

    Qualifications

  • Minimum of 2 years' previous experience in Front Desk operations.
  • Supervisory experience preferred
  • Ability to work independently and prioritize responsibilities and handle a multitude of tasks, colleagues and guest requests
  • Passion for guest service, strong guest service orientation and training skills required
  • Excellent communication and customer service skills.
  • Proficiency in Windows XP and MS Office required
  • Ability to work a variety of hours / days / holidays / weekends as business needs require
  • Visa Requirements : Must be legally eligible to work in the United States
  • Physical Aspects of the Position (include but are not limited to) :

  • Must be able to stand on feet throughout the shift, with intermittent periods of walking
  • Must be able to frequently lift and carry up to 25 lbs at shoulder height
  • Must be able to occasionally push / pull up to 50 lbs
  • Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently, and squeezing & overhead reaching occasionally
  • Additional Information

    All your information will be kept confidential according to EEO guidelines.

    Our commitment to Diversity & Inclusion :

    We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.

    We are an equal opportunity employer. All offers contingent on background check and E-Verify.

    Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

    Create a job alert for this search

    Front Desk Supervisor • Seattle, WA, United States

    Related jobs
    • Promoted
    Keyholder - Village at Totem LakeKirkland, WA

    Keyholder - Village at Totem LakeKirkland, WA

    Warby ParkerKirkland, WA, US
    Full-time
    Keyholder - Village at Totem Lake.Warby Parker is on the lookout for a self-motivated Sales Supervisor to help create nothing-short-of-amazing experiences for our customers.Across all of our retail...Show moreLast updated: 30+ days ago
    • Promoted
    Sales Rep (Work from home) - urgent hire!

    Sales Rep (Work from home) - urgent hire!

    Altig / AO Globe LifePort Townsend, Washington
    Remote
    Full-time
    If you’re passionate about making a difference and want to turn that passion into a fulfilling career, we want to hear from you. A Sales Representative plays a crucial role in driving business...Show moreLast updated: 10 days ago
    • Promoted
    Site Supervisor

    Site Supervisor

    BrightSpring Health ServicesSeattle, WA, United States
    Full-time
    Operations Management focuses on efficiently meeting the needs of our clients across various lines of business.If your passion is managing and developing staff to ensure quality care and to help ou...Show moreLast updated: 20 days ago
    • Promoted
    Guest Services Supervisor

    Guest Services Supervisor

    Stonebridge CompaniesSeattle, WA, US
    Full-time
    The Guest Services Supervisor is responsible for overseeing daily front office and food and beverage operations, including guest reception, reservations, and telephone services, ensuring a high lev...Show moreLast updated: 7 days ago
    • Promoted
    Job Front Desk Agent

    Job Front Desk Agent

    InnVenturesKirkland, WA, US
    Full-time
    Driven by an innovative, entrepreneurial spirit, InnVentures has a culture of building teams that produce winning results. We operate over 75 hotels in 20+ states for some of the Nation's largest RE...Show moreLast updated: 30+ days ago
    • Promoted
    Front Desk Agent

    Front Desk Agent

    Marriott InternationalBellevue, WA, US
    Full-time
    Our jobs aren't just about giving guests a smooth check-in and check-out.Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to de...Show moreLast updated: 30+ days ago
    • Promoted
    Hotel Front Desk Clerk

    Hotel Front Desk Clerk

    The Inn at Gig HarborGig Harbor, WA, US
    Full-time
    We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team.You’ll welcome guests, manage accounts, answer inquiries, and field complaints to ...Show moreLast updated: 13 days ago
    • Promoted
    • New!
    Supervisor Respiratory Care - Respiratory Therapy

    Supervisor Respiratory Care - Respiratory Therapy

    Providence Health and ServicesLakewood, Washington, US
    Full-time
    Find out more about this role by reading the information below, then apply to be considered.Provides advanced clinical expertise, education, and consultation on Respiratory Care procedures for pati...Show moreLast updated: 1 hour ago
    • Promoted
    • New!
    Administrative Assistant / Front Desk

    Administrative Assistant / Front Desk

    USA JobsTacoma, WA, US
    Full-time
    We are seeking an Administrative Assistant to fill a key role in our Tacoma, Washington office.We are a team of experts, driven by our commitment to providing technologically advanced life safety a...Show moreLast updated: 18 hours ago
    • Promoted
    Administrative Assistant / Front Desk

    Administrative Assistant / Front Desk

    Evergreen Fire and SecurityTacoma, WA, US
    Full-time
    We are seeking an Administrative Assistant to fill a key role in our Tacoma, Washington office.We are a team of experts, driven by our commitment to providing technologically advanced life safety a...Show moreLast updated: 2 days ago
    Studio Sales Advisor (Front desk)

    Studio Sales Advisor (Front desk)

    YogaSixIssaquah, WA, US
    Part-time
    Quick Apply
    Front Desk Sales Advisor or Wellness Advisor (Sales) Reports to : Studio / Sales Manager COMPANY OVERVIEW : YogaSix believes everyone deserves the mind-body experience of yoga.YogaSix offers six differ...Show moreLast updated: 30+ days ago
    • Promoted
    Physician (MD / DO) - Internal Medicine - General / Other - $235,000 to $240,000 per year in Port Townsend, WA

    Physician (MD / DO) - Internal Medicine - General / Other - $235,000 to $240,000 per year in Port Townsend, WA

    LocumJobsOnlinePort Townsend, WA, US
    Full-time
    LocumJobsOnline is working with CompHealth to find a qualified Internal Medicine MD in Port Townsend, Washington, 98368!. Some physicians choose to live in the city for ease and convenience, but Por...Show moreLast updated: 30+ days ago
    • Promoted
    Looking for the ultimate side hustle?

    Looking for the ultimate side hustle?

    Survey AuthorityEnumclaw, WA, United States
    Full-time
    Earn cash by matching with real companies that pay you for your opinions.Show moreLast updated: 3 days ago
    Valet Supervisor

    Valet Supervisor

    Crestline Hotels and ResortsSeattle, Washington, United States, 98109
    Full-time
    Responsible for overseeing all valet processes within the hotel.Uses analytical skills to ensure the valet function is adequately staffed while maintaining department budgets, goals, and objectives...Show moreLast updated: 13 days ago
    • Promoted
    Hotel Front Desk Supervisor

    Hotel Front Desk Supervisor

    BMI Hospitality ManagementLynnwood, WA, US
    Full-time
    Do you want to work for a great company with competitive benefits and pay? The Embassy Suites by Hilton Seattle North Lynnwood is looking to hire a Front Desk Supervisor. If you think you'd be a gre...Show moreLast updated: 26 days ago
    Front Desk Sales Advisor

    Front Desk Sales Advisor

    YogaSix - Mercer IslandSeattle, WA, US
    Part-time
    Quick Apply
    Wellness Advisor Reports to : General Manager COMPANY OVERVIEW : YogaSix believes everyone deserves the mind-body experience of yoga. YogaSix offers six different class types designed to accommodate s...Show moreLast updated: 30+ days ago
    • Promoted
    Administrative Front Desk

    Administrative Front Desk

    Premier Martial ArtsBellevue, WA, US
    Full-time
    Premier Martial Arts has been in business for more than 20 years, and since our founding in 1998 we have helped thousands of students of all ages realize their full potential.Premier Martial Arts d...Show moreLast updated: 30+ days ago
    • Promoted
    VALET SUPERVISOR

    VALET SUPERVISOR

    Crestline Hotels & ResortsSeattle, WA, US
    Full-time
    Job Summary : Responsible for overseeing all valet processes within the hotel.Uses analytical skills to ensure the valet function is adequately staffed while maintaining department budgets, goals, a...Show moreLast updated: 12 days ago