Business Manager - Appliances (m / w / d)

Employment Status : Regular

Time Type : Full time

BUILDING A WORLD CLASS TEAM STARTS WITH YOU

At the heart of CSA Group is a vision : making the world a better, safer, more sustainable place. It's been part of our mission for nearly one hundred years : from the first engineering standard for railway bridges developed in 1919, to more than 3,500 standards, codes & related products today.

Headquartered in Canada, with a global footprint of more than 30 labs and offices across Europe, Asia and North America, CSA Group tests, inspects and certifies a wide range of products - from every day househould items to leading edge technology-to meet exacting requirements for safety, performance and environmental impact.

Our employees take pride in making a difference in people's lives through the work that we do. We're looking for people like you to help make it happen.

Job Summary :

Leads the global strategy, development and implementation of the Home & Commercial Appliance market segment. Provides recommendations for new or strategic business opportunities in core areas through the innovative use of global business analyses, market intelligence, competitive data, customer feedback and regional input. Provides recommendations to help determine competitive positioning and global pricing strategy for Appliances, and directs competitive strategies to ensure a leadership position. Recommends business opportunities depending on ROI and competitive positioning. Promotes CSA Group's competitive advantage and positioning expertise by developing customer-centric services, participating in critical industry and regulatory events, and developing relationships with customers.

Responsibilities :

Develops an Appliance business strategy, and influences execution of that strategy, with full collaboration of Commercial and Regional leaders

Provides input and direction for Appliance program development

Develops guidance documentation and works with others to develop technical guidance, standards and private standards if required

Gathers and interprets complex qualitative or quantitative data with a high level of analytical ability

In conjunction with Commercial leadership, development and management of key trade associations as required

Provides business analysis, market intelligence and competitive data

Provides input for the relevant programs that impact staff and customers, and proactively communicates as required

Collaborates with regional leaders on the hiring of operational staff to ensure a customer centric approach and to support profitability

Supports global strategic account management in partnership with local management

Utilizes business savvy and personal leadership skills to influence staff and change business culture

Education and Experience :

Bachelor's degree in electrical engineering, systems engineering, computer science, computer engineering, information technology, management information systems or equivalent

Structured project management experience in deploying initiatives

Ability to handle ambiguity and make decisions and recommendations with limited data

Solid analytical / problem-solving skills with capability to identify solutions to complex problems

Four or more years of strategic leadership (global or regional accountability) of a product group or technology

Ability to influence, build networks and get things done without traditional line-authority

Excellent communication and interpersonal skills are essential

Ability to lead multiple stakeholders and balance competing priorities

Ability to create alignment within a matrix structure

CSA Group is an Equal Opportunity Employer and is committed to diversity, equity, and inclusion. We prohibit discrimination and harassment of any kind based on any grounds stipulated by applicable laws. We are an organization where opportunities are based on skills and abilities, and differences are respected and valued. Please contact us at HREurope@csagroup.org if you require accommodation in the interview process.