Industrial Services Account Manager

Pay Range

$70,000.00 / yr - $85,000.00 / yr

About the Role

Were looking for a dedicated Industrial Services Account Manager to be the primary liaison between our company and key clients or plant sites, ensuring seamless communication, project coordination, and exceptional service delivery.

Reporting directly to the General Manager, this hands?on position is perfect for someone who thrives in the field and enjoys collaborating with diverse internal teams and clients to drive operational success.

You will oversee day?to?day activities at client locations, manage expectations, resolve issues promptly, and ensure services are delivered safely, efficiently, and in line with contractual commitments.

Key Responsibilities

• Serve as the primary contact for assigned clients, building and maintaining strong, long?term relationships.
• Coordinate project execution with field operations, billing, safety, and administrative teams to meet client needs and contractual obligations.
• Conduct regular site visits to monitor progress, resource allocation, and safety compliance.
• Address and resolve client concerns quickly by engaging internal departments to minimize disruptions.
• Assist with pricing coordination, scope changes, documentation, and reporting requirements.
• Track and analyze client?specific KPIs and prepare reports for clients and internal stakeholders.
• Support team coaching and participate in cross?functional meetings to drive continuous improvement.
• Travel locally to client sites regularly; occasional overnight or out?of?area travel may be required.

Qualifications

Seniority Level

Mid?Senior level

Employment Type

Full?time

Job Function

Other

Referrals increase your chances of interviewing at C&K Industrial Services, Inc. by 2x

Mansfield, OH

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