Housekeeping Supervisor
Job Scope : Responsible for assisting in the overall management of the housekeeping department, including staff supervision, scheduling, inspections of guest and staff areas, and completing a variety of administrative duties and reports. Other duties as required.
Job Functions :
- Supervise and distribute daily work assignments and inspect work performed.
- Monitor and control various departmental operations and tasks.
- Complete and maintain various records and employee files.
- Inspect guest areas and back of house locations.
- Train, counsel, evaluate, and discipline staff along contractual guidelines.
- Prepare daily staff assignments and scheduling.
- Attend departmental meetings and meet with assigned staff on a regular basis.
- Communicate hotel and housekeeping standards among staff.
- Prepare weekly schedules and payroll according to the forecast and other factors.
- Delegate responsibilities.
- Inventory, order, and receive housekeeping equipment and supplies.
- Maintain key control.
Qualifications :
Essential : College degree preferably in Hospitality Management. 2 years of housekeeping supervisory experience. Excellent verbal and written communication skills; fluent in English. Exceptional problem-solving skills and detail orientation. Ability to meet deadlines in fast-paced and high-pressure situations. Strong guest service orientation. A true desire to satisfy the needs of others in a fast-paced environment. Ethical Awareness (fairness, equity, integrity, and ethics). Flexible team player. Self-Efficacy (confidence, good judgment, independence, and self-direction). Creative (innovative and curious). Service oriented style with professional presentation skills. Must be proficient in Microsoft Word and Excel. Must have excellent organizational, interpersonal and administrative skills.Desirable : Experience in upscale NYC hotel properties and / or knowledge of housekeeping operating procedures. Experience managing Union Staff and / or knowledge of the Collective Bargaining Agreement. Familiarity with Opera and / or HOTSOS hotel management systems.Salary Ranges - $65,000 - $84,000 Annual Salary
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Primary Location : US-NY-New York City
Organization : Thompson Central Park New York
Pay Basis : Yearly
Job Level : Full-time
Job : Housekeeping / Laundry
Req ID : NEW014631
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.