Strategic Account Manager (Financial Services)

About KBS

Kellermeyer Bergensons Services (KBS) is the largest privately held provider of facility services in North America, servicing over 2 billion square feet of space daily . We help industry leaders across a wide range of key verticalsincluding retail, industrial and logistics, healthcare, education, manufacturing, and more maintain clean, efficient and welcoming spaces that support their operations. As we continue to grow, were looking for team members who are dedicated, reliable, and ready to contribute to a culture built on respect, opportunity, and pride in service.

Position Summary

The Strategic Account Manager (SAM) Financial Services is a cross-functional leadership position that works directly with the Director of Strategic Accounts and the Vice President of Strategic Accounts (SAM VP) to ensure that strategic accounts are successful. This position will work closely with a large-scale financial services client, KBS leadership, and internal departments on successful management and execution of the client facility services program.

his senior level position is responsible for managing the customer relationship and developing strategic plans that ensure customer success and deliver the financial and growth goals for the account.

• This position serves as the primary relationship contact for the customer, working closely with them to ensure service delivery meets customer contracted requirements and ultimately establishes the confidence and trust that leads to overall customer satisfaction and retention.
• Analyzes the key performance indicators (KPIs) as defined by the customer and KBS to develop and / or implement action plans for areas that are sub-standard. Grows current business through industrial engineering of clients scopes of work, cross-selling and up-selling other services.

Duties and Responsibilities :

Requirements :

LOCATION - This role is remote with up to 50% travel Nationwide

SALARY RANGE - Base of $120-150K + incentive plan

The salary range for this position is based on market data and is intended to provide a general guideline for the position. Actual compensation may vary depending on factors such as experience, qualifications, skills, internal equity, and geographic location. The final offer will be determined through a comprehensive evaluation during the hiring process.

Experience Required :

Education :

Full-time Benefits :

As a full-time KBS employee (30+ hours per week) you may qualify for benefits including medical, dental, vision, prescription drugs, and more!

KBS considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity, and expression, marital or military status, or based on an individual's status in any group or class protected by applicable federal, state, or local law. KBS also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.