Student Service Coordinator

ChanceLight Behavioral Health, Therapy, & Education , a rapidly growing organization with a social mission to offer hope, is seeking a dynamic Student Service Coordinator  to join our award-winning team and perform meaningful work in a culture that welcomes innovation, encourages creative expression, and offers limitless potential for personal and professional satisfaction!

If you’re driven by data accuracy, compliance, and student success, thrive in a fast-paced education environment, and are passionate about supporting both school teams and organizational goals — We Should Talk! 📲

The Student Services Coordinator plays a critical role in powering accurate, timely, and compliant educational data that drives student success. This position is responsible for the precise entry, acquisition, and management of academic, enrollment, and attendance data, as well as providing system support to internal teams and partners. The Student Services Coordinator supports the maintenance, monitoring, and reconciliation of data, while generating required reports with a high degree of accuracy, urgency, and professionalism. This role also contributes to planning and tracking academic requirements to ensure students are on the path to meeting their goals.

Working under the direction of the Senior Academic Advisor and in collaboration with the Data & Reporting team, this position is an integral part of the program department, advancing the company mission through data quality and integrity.

‖ Responsibilities Include :

• Reviewing and auditing student information and academic data for accuracy and completeness, and resolving discrepancies (e.g., demographics, enrollment / withdrawal, attendance, course schedules, graduation status, etc.).
• Generating, analyzing, and distributing required reports within established timeframes and service-level expectations; retrieving and compiling data from systems or electronic files as requested.
• Ensuring compliance with all ChanceLight Education policies, procedures, and applicable federal, state, district, and privacy laws, including FERPA and HIPAA.
• Supporting training and coaching of end users on proper data entry, maintenance, and reporting practices to drive consistency and data integrity across programs.
• Entering, updating, and maintaining data within internal and district systems accurately, efficiently, and in alignment with defined standards and workflows.
• Assisting with the annual assurance review process by compiling required documentation, monitoring timelines, and supporting follow-up actions.
• Maintaining an effective and efficient records management system and coordinating the preparation and distribution of diplomas, certificates, and awards.
• Serving as an administrator for the student information system, Office 365 applications, and Power BI, including assisting with new and rollover district contract setup and maintaining accurate district and center details throughout the school year.
• Assisting with the annual calendar process, including gathering required inputs, monitoring approvals, and updating systems as needed.
• Providing ongoing and project-based support to the Senior Academic Advisor and Director of Data & Reporting, leveraging a hybrid schedule of in-office and remote workdays to meet business needs.
• Performing other duties and responsibilities as assigned to support data quality, operational excellence, and student success.

‖ Qualifications Required :

ChanceLight Behavioral Health, Therapy, & Education is the nation’s leading provider of alternative and special education programs for children and young adults. For more than 50 years, and in partnership with over 235 school districts nationwide, we have helped change the direction of more than 240,000 student lives !

💻 Learn more about our history, our mission and the program services we provide by visiting the link below :

At ChanceLight we believe in providing more than just a job, as a member of our team you'll receive the opportunity to make meaningful impacts, the support needed to achieve success, and all the tools essential to reaching your personal & professional fulfillment!  Y our path to a truly rewarding career starts here – where growth, empowerment, and collaboration define our culture; and every day is a  Chance   to transform lives through education!

‖ Perks and Benefits Include :

If you're ready to start making lasting impacts on the lives of students and contribute to the creation of a brighter future — This Is Your   Chance !

Join us and together, we can empower students to overcome challenges, build confidence and unlock their full potential!

Careers, With ChanceLight 💙 Work. With Purpose.

Copyright © 2025 ChanceLight Behavioral Health, Therapy, & Education, a ChanceLight® company

Education

Required

Preferred

Skills

Required

Preferred

Behaviors

Preferred

Motivations

Preferred

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.