Healthcare Customer Service Representative

A company is looking for a Healthcare Customer Service Representative - Remote.

Key Responsibilities

Connect with customers via phone / email / chat / social media to resolve inquiries

Calmly de-escalate issues and escalate when necessary

Track call-related information for auditing and reporting purposes

Required Qualifications

High School Diploma or equivalent

Minimum of 6 months of customer service experience

Must be 18 years of age or older

Ability to type at least 30 words per minute

General knowledge of Windows-based systems