E-Notary Closing Agent

​The Savings Group (TSG), the parent company of RateGenius, AUTOPAY and Tresl, is the most diversified consumer marketplace for automotive finance, refinance, and protection plans. Through a network of more than 100 lenders across all 50 states, TSG provides consumers more choices for their origination and refinanced auto loans, while also delivering loan volume growth to its lender network and partners through a proprietary, web-based platform. This is an onsite position at our Denver Tech Center-Denver CO office.

SUMMARY :

The E-Notary Agent specializes in DMV document collection for auto loans, playing a critical role in facilitating secure, remote document execution and submission processes. This position is also responsible for collecting other document and items from the borrower needed to complete the loan process. This role ensures compliance with state-specific DMV regulations and lender requirements while maintaining a high standard of customer service and data integrity.

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES :

• Understand and demonstrate the principles of The Savings Groups Mission, Vision, and Values.
• Coordinate the remote signing of DMV-related documents using Long Pen technology with our customers(s).
• Verify the accuracy and completeness of signed documents before submission to the Titles QA team.
• Troubleshoot issues related to document execution or DMV submission requirements.
• Review customers account to identify any outstanding items needed to complete the loan process and request them from the customer.
• Work with the sales team by reaching out to customers to gather missing items to complete the loan process.
• Provide excellent service while working with customers to help complete their loan.
• Ensure all processes adhere to legal, regulatory, and privacy standards.

Knowledge, Skills, and Abilities :

BENEFITS :

COMPENSATION :

This position pays $20 to $24 per hour based upon experience.

PHYSICAL DEMANDS :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle or feel; reach with hands and arms; stoop, kneel, crouch or crawl; and talk or hear. The employee must frequently lift and / or move up to 10 pounds and occasionally lift and / or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.

WORK ENVIRONMENT :

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

MACHINES, TOOLS, AND EQUIPMENT :

A person working in this position can be expected to work with a computer workstation and / or laptop, phone, copier, and fax.

The Savings Group (including all its subsidiaries : AUTOPAY, RateGenius Loan Services, Inc., and Innovative Funding Services dba Tresl) is an equal opportunity employer. Regarding hiring and promotions, qualified persons will not be denied employment opportunity based on race, color, national origin, religion, sex, sexual orientation, gender identity, marital status, age 40 and over, disability, military status, or genetic information. Any questions or concerns about our EEO policy should be directed to Human Resources .