Job Description
Job Description
Collision Repair and Auto Painting is looking for a professional, self-motivated and energetic individual to join our growing team and fill the role as General Manager
Responsibilities :
- Oversees hiring, training, developing, transferring, managing compensation and discipline of staff
- Manage financial controls, operations, employee development, and customer service
- Maintain inventory and applies financial reporting analysis results
- Successfully generates and capture sales leads
- Analyze collision and / or paint damaged vehicles to create a repair plan and cost
- Review repair orders with technicians as necessary
- Affording all customers courteous treatment, providing fair and honest written estimate, and set reasonable expectations for our services using ‘Total Honest Communication’ to assure customer satisfaction
- Actively pursuing retail leads from trade work incoming to 3rd party satellite locations
Interacting with Trade and Insurance accounts to assure prompt and courteous service, including contacting leads from trade work incoming to 3rd party satellite locations
Working to attain daily, weekly, monthly, and yearly sales objectives of the center as defined by managementTracking daily and weekly performance and being prepared to review with managementParticipating in outside or special sales events as set by managementManaging vehicles intake check-in; ascertaining paint formulas, ensuring it accompanies the Repair Order, and marking vehicles and repair orders clearly to assure accurate and complete communication with shop staffManaging customer satisfaction and delivery of vehicles to assure customer satisfaction, referrals, and repeatOrdering, tracking, following-up on, receiving, and confirming parts are correct, checking parts cost and profit margin, returning unused parts and following-up on credits, tracking via MIS and utilizing organizer systemMaintain CCC, OneMaaco MIS reports (Telephone Log, Appointment Calendar, Paintline Status Update, Parts Status Update, Daily End of Day, Friday Night Weekly Close, etc)Creating urgency in the shop to achieve production volume and turn-around time goalsWorking collaboratively with Production staff to achieve efficiency and quality standardsQualifications :
Strong understanding of profit and loss interpretation and management to influence profitabilityAbility to prioritize and organize own and others’ work and time to meet deadlines and objectivesPrevious success in sales or operations and leadership skills are a mustDesire for performance based compensationCCCOne or like estimatics program experience preferredAt least 3 years of production management or sales leadership is requiredPay is salary plus quarterly bonus, based on performance and sales.
Company Description
Founded in 1972, MAACO® Auto Painting & Collision Repair is America’s #1 Bodyshop, and repairs accident damage, dents and faded paint for nearly 500,000 drivers annually. Our more than 470 independently owned and operated franchises have restored the safety and beauty of various vehicles for more than 40 years. MAACO Franchising, LLC, headquartered in Charlotte, NC, has been named the #1 automotive franchise numerous times by Entrepreneur in its Annual Franchise 500 ranking. For more information about MAACO and franchising opportunities, visit www.Maaco.com.
Company Description
Founded in 1972, MAACO® Auto Painting & Collision Repair is America’s #1 Bodyshop, and repairs accident damage, dents and faded paint for nearly 500,000 drivers annually. Our more than 470 independently owned and operated franchises have restored the safety and beauty of various vehicles for more than 40 years. MAACO Franchising, LLC, headquartered in Charlotte, NC, has been named the #1 automotive franchise numerous times by Entrepreneur in its Annual Franchise 500 ranking. For more information about MAACO and franchising opportunities, visit www.Maaco.com.