Job Description
Job Description
United Medical Imaging
We are large Imaging group, with 30 locations in Southern California, proud leading providers of quality healthcare to the community. Our centers are equipped to treat diagnostics, traumatic, and life-threatening injuries, with caring and innovative team of healthcare professionals dedicated to enthusiastically improving the health and quality of life of the people we serve.
We are looking for a Marketing and Provider Relations to join our growing team on a full- time basis. You will be working a majority of your day off-site and build relationships with referring physicians and medical offices in your assigned area. Your primary responsibility is to offer superior customer service to existing clients / contracts (including managed care organizations), physicians, medical offices, IPA's, and other contracted accounts.
In the position you will :
- Identify and resolve service issues relating to referring physicians, their staff and patients.
- Provide turnkey services to referring physician offices by acting as liaison between operations management
- Corporate management and billing departments, to ensure timely turnaround of service issues and / or concerns
- Keep sales, operations and radiologists updated on account issues and resolution (status)
- Maintain special assignment accounts as directed by Operations
You will assist the VP of Business Development to coordinate effective office visits.
The purpose of these visits will be to :
Educate referring and new offices on enhancements, new studies, and advances essentially target marketIncrease referral percentages / volume and word of mouthIncrease referral percentages / volume from currently non-referring officesMaintain image in the community as cutting-edge expertsBring our level of service to the officesEffectively manage territoryThe right candidate must have :
Strong written and verbal communications skillsProfessional customer service skillsGood overall clerical skillsMust be detail oriented and organizedMust be able to interact effectively and professionally with doctors, referring doctors, patients, vendors, peers, staff and managementShould posses current California driver's license and good driving recordQualifications :
Preferred 1 year experience in healthcareKnowledge of preparing, and interpreting spreadsheets and reportsManaged care contracting experience is highly desirableGood selling skills is highly desirableBilingual is a PLUS!