Customer Service Representative

Job Posting : Customer Relations Specialist

Location : Allendale, NJ

Type : Permanent; 100% on-site

Hours : 8 : 00 am – 4 : 30 pm

Hourly Pay : $25.00 - $29.00 dependent upon experience

Benefits : Medical, Dental, Vision, 401K, generous PTO

LHH is working with a growing manufacturing company in Allendale, NJ in their search for a Customer Relations Specialist to join its administrative team. This is a full-time, on-site role offering an excellent opportunity for someone who thrives in a fast-paced environment and is passionate about delivering exceptional service.

Key Responsibilities :

• Serve as a primary point of contact for customers, fostering strong and trusting relationships
• Coordinate and execute customer orders from quote to delivery using ERP systems
• Communicate with internal departments to ensure timely delivery and order fulfillment
• Manage shipping schedules, documentation, and follow-up on customer complaints to ensure satisfaction
• Support team training and promote collaboration among Customer Relations Associates
• Maintain up-to-date records on orders, pricing, and revisions
• Ensure adherence to Quality Management System (QMS) policies and procedures
• Other administrative and customer-related duties as assigned

Qualifications :

To Apply

If you are a dedicated, proactive professional with a strong customer service background, we encourage you to apply and become part of a collaborative and supportive team. Please email resumes to christine.kiernan@lhh.com for immediate consideration.