Floor Manager

Floor Manager

Reports to : General Manager

Location : Vera Cocina & Bar – Washington, DC

Employment Type : Full-Time

About Vera Cocina

Vera Cocina & Bar is a Lebanese-Mexican restaurant and cocktail bar located in the heart of Washington, DC. Our menu and experience celebrate the shared stories, flavors, and cultures of Lebanon and Mexico, brought to life through vibrant hospitality, authentic ingredients, and crafted cocktails. We take pride in creating an atmosphere that is both warm and elevated, where service, storytelling, and community come together.

Position Overview

The Floor Manager is responsible for ensuring smooth, efficient, and guest-focused front-of-house (FOH) operations during service. Acting as the connective bridge between the General Manager, Bar Team, and FOH staff, the Floor Manager upholds Vera’s high service standards, reinforces team culture, and ensures every guest leaves with a memorable experience.

This role requires a confident leader with exceptional communication skills, an eye for detail, and the ability to manage fast-paced service while maintaining calm and professionalism.

Key ResponsibilitiesGuest Experience & Service

• Lead floor operations during service, ensuring consistent, high-quality guest experiences.
• Greet and engage guests, assist with VIP and reservation management, and resolve service issues promptly and gracefully.
• Maintain a strong floor presence, coaching and supporting servers, bartenders, and hosts in real time.
• Ensure the restaurant ambiance (music, lighting, cleanliness, table settings) aligns with brand standards throughout service.

Team Leadership & Communication

Operations & Administration

Brand Standards & Culture

Qualifications

Compensation & Benefits