Salesforce Administration Manager

About InvoiceCloud :

InvoiceCloud is a fast-growing fintech company with an award-winning culture and a leading disruptor in the electronic bill presentment and payment (EBPP) space. Serving more than 3,200 customers across the utility, government, and insurance industries, InvoiceCloud's secure and innovative SaaS platform enhances the customer experience, driving higher digital payment, AutoPay, and paperless adoption rates. By switching to InvoiceCloud, clients can improve customer engagement and satisfaction while lowering costs, accelerating payments, and reducing staff workloads. To learn more, visit InvoiceCloud.com.

About the team :

The Revenue Operations team is a talented group of engaged individuals that serve the broader organization through the creation and timely execution of the company's strategy & plans. The team spearheads the communication and deployment of prioritized tactics, creates swift tracking and analysis of metrics, and ensures excellence in cross-functional process development.

Role Overview :

We are seeking an experienced and driven Salesforce Administration Manager to lead and scale our Salesforce capabilities, with a particular focus on advanced automation using Salesforce Flows. In this role, you will ensure the platform meets business needs, foster best practices, enable user adoption, and mentor a team of Salesforce administrators. You'll be a key cross-functional partner across Sales, Marketing, Customer Success, Client Services, and Revenue Operations.

The ideal candidate has deep technical skills in Salesforce Flow Builder, strong leadership experience, and a proven track record of building scalable, maintainable, and well governed Salesforce solutions in a growing company.

Key Responsibilities

Leadership & Strategy

• Lead, mentor, and grow a team of Salesforce administrators.
• Define and own the roadmap for Salesforce platform enhancements, automation, integrations, and technical debt remediation.
• Partner with senior leadership and stakeholders to align Salesforce strategy with overall business objectives.
• Enhance existing governance, best practices, and operating models for the Salesforce org (release cadences, documentation, change control).
• Serve as the escalation point for complex configuration, architecture, and performance issues.

Platform Administration & Automation

Stakeholder & Business Partnership

Data, Reporting & Insights

Required Qualifications & Skills

Preferred / Nice-to-Have

Base salary is one component of total compensation. Employees may also be eligible for an annual bonus or commission. Some roles may also be eligible for overtime pay. The above represents the expected base compensation range for this job requisition. Ultimately, in determining your pay, we'll consider many factors including, but not limited to, skills, experience, qualifications, geographic location, and other job-related factors.

Base Compensation Range

$130,000-$150,000 USD

InvoiceCloud is an Equal Opportunity Employer.

InvoiceCloud provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at our company, please contact jobs@invoicecloud.com.

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To all recruitment agencies : InvoiceCloud does not accept agency resumes. Please do not forward resumes to our job's alias, employees, or any other organization location. Invoice Cloud is not responsible for any fees related to unsolicited resumes.