Supervisor, Operations

Operations Supervisor

The Operations Supervisor supervises dock operations and off hours Customer Service.

Critical Job Functions :

• Supervises and coordinates dock operations and personnel including load planning, local and line haul deliveries, equipment and contractor utilization, OS&D procedures, sales, rating, billing, customer service, employee payroll and office operations.
• Maintains a clean, safe work environment.
• Assists in all service center and employee safety issues and compliance with governmental regulations.
• Assists local and line haul contractors with coordinating the following : loading and unloading, equipment lease agreement, DOT qualifications and requirements, manifest approval and settlements, deliveries, and operation procedures.
• Ensures load quality, timely computer data entry and paperwork procedures followed, service center and freight security and proper freight routing.
• Reviews daily service center operating cost to manage service center profitability and budgeted cost attainment.
• Provides supervision to staff through motivation, direction, review of and feedback on performance.
• Participates in proactive team efforts to achieve departmental and company goals.
• Provides leadership to others through example and sharing of knowledge.
• Traces and updates freight information and paperwork.
• Assists with various positions and forklift operations in the absence of employees.
• Receives very general guidance with respect to overall objectives; work is usually quite independent of others; operates within division or department policy guidelines using independent judgment in achieving assigned objectives.

Job Requirements :

Physical Demands and Work Environment :

Heavy physical activity performing strenuous daily activities of a primarily productive / technical nature.

The noise level is loud based on multiple printers and forklifts running outside of the door.

Compensation : $70,000 per year.

Job Location : Chicago, IL

Benefits : PTO, Paid Holidays, Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, 401k

Roadrunner Freight is building something special with great people, a winning culture and a differentiated service offering in the marketplace. Join us today to grow your career!

We will not accept unsolicited candidates from external recruiters or recruiting agencies. Thank you!