Manager, Consumer Insights

Global Consumer Insights Manager

We believe that difference sparks brilliance, so we welcome people and ideas from everywhere to join us in stretching whats possible. At Tapestry, being true to yourself is core to who we are. When each of us brings our individuality to our collective ambition, our creativity is unleashed. This global house of brands - Coach and Kate Spade New York - was built by unconventional entrepreneurs and unexpected solutions, so when we say we believe in dreams, we mean we believe in making them happen. Were always on a journey to becoming our best, but you can count on this : here, your voice is valued, your ambitions are supported, and your work is recognized.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. The Manager of Global Consumer Insights (Innovation and Transversal) is a member of our Strategy and Consumer Insights team and is responsible for advancing Tapestrys consumer insights roadmap and innovation strategy across brands. The role has high visibility in the organization and regularly interacts with Tapestrys senior leaders and other key stakeholders. This role will report into the Director of Global Consumer Insights (Innovation and Transversal).

The successful individual will leverage their proficiency in Strategy & Consumer Insights to :

• Support execution of the roadmap for innovation rooted in emerging consumer behaviors, as well as own any global project work that is transversal in nature and spans Tapestrys two brands (e.g. Brand Trackers, Social Listening, A&Us, Generational Studies, etc.)
• Execute projects that are transversal in nature (i.e. brand agnostic) including : Tapestrys Multi-Country Brand Health Trackers and Category Attitude & Usage Studies for Handbags, Footwear, Ready-to-Wear, etc, Understanding of consumers across generations and global regions (e.g. Gen Z / Gen Alpha, marketplace insights, etc.), Strategic Initiative Studies around topics such as consumer omnichannel behaviors, consumer connection with AI, etc.
• Drive development of the foresight and innovation capability grounded in emerging consumer behaviors by : Drawing relationships between macro-economics, politics, culture, technology and consumer behaviors, Aggregating both qualitative and quantitative data across sectors and global regions to derive insights about consumer trends, Developing high impact business cases to support investment in consumer-back trends and innovations, Synthesizing disparate data into impactful, data backed recommendations that are executive ready, Lead / own relationships with third party vendors, Developing relationships with brand stakeholders and conducting quarterly workshops with brands to drive both short-term and long-term strategies across consumer touchpoints and whitespace opportunities, Champion consumer insights across the organization and engage brand and cross-functional partners to leverage consumer understanding into development and activation initiatives, Utilize a wide variety of qualitative, quantitative, social listening tools, etc. (both syndicated and custom) in order to address key strategic questions

The accomplished individual will possess :

An outstanding professional will have :

Our Competencies for All Employees :

Our Competencies for All People Managers :

Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services.

Work Setup : HYBRID

Base Pay Range : $100,000.00 to $125,000.00

Here are some of the benefits that we offer : Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Please click here for a complete list of U.S Corporate Compensation & Benefits.