Talent.com
Customer Accounts Advisor
Customer Accounts AdvisorAaron's • Palm Bay, FL, United States
Customer Accounts Advisor

Customer Accounts Advisor

Aaron's • Palm Bay, FL, United States
8 days ago
Job type
  • Full-time
Job description

Customer Accounts Advisor

The salary range for this role is $14.00 to $14.75 per hour

  • . This position is also eligible for incentive pay based on performance.

Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.

Skills for Success

Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.

The Work

  • Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
  • Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
  • Sell customers on the benefits of timely lease agreement renewal payments
  • Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
  • Assist with merchandise returns and guest deliveries as directed by management
  • Clean and certify merchandise in the Quality Assurance Center for all items personally returned
  • Complete and maintain weekly vehicle maintenance sheet and route sheets daily
  • Load, secure and protect product in company vehicle
  • Safely operate company vehicle
  • Assist the Sales Team as needed
  • Any reasonable duties requested by management
  • Requirements

  • United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
  • Must meet DOT requirements to obtain certification in required states (United States)
  • Ability to work schedule of hours varying from 8 am to 9 pm
  • Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
  • Two years of retail / customer service experience preferred
  • High School diploma or equivalent preferred
  • Excellent interpersonal and communication skills
  • High energy with the ability to effectively perform all functions of the store and multitasking effectively
  • Proper telephone etiquette
  • Uphold the Aaron's Brand and protect company assets
  • Maintain a professional appearance
  • Proficient computer skills
  • Aaron's Total Rewards

    Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes

  • Paid time off, including vacation days, sick days, and holidays
  • Medical, dental and vision insurance
  • 401(k) plan with contribution matching
  • Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting . We may ultimately pay more or less than the posted range, and the range may be modified in the future . An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note : No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
  • Benefits vary based on FT and PT employment status.
  • Create a job alert for this search

    Account Advisor • Palm Bay, FL, United States

    Related jobs
    Earn Cash From Taking Surveys Online

    Earn Cash From Taking Surveys Online

    Earn Haus • Rockledge, FL, US
    Full-time +1
    Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion. You will help influence brand decisions on se...Show more
    Last updated: 7 days ago • Promoted
    Retail Customer Sales Specialist (Bilingual)

    Retail Customer Sales Specialist (Bilingual)

    SPECTRUM • Palm Bay, FL, US
    Full-time
    This role requires the ability to work lawfully in the U.Earn $18 / hour base pay, with the potential to earn $22.Plus, enjoy perks like free and discounted internet, TV, and mobile, all while paving...Show more
    Last updated: 16 days ago • Promoted
    Test Products from Home – $25-$45 / hr + Freebies

    Test Products from Home – $25-$45 / hr + Freebies

    OCPA • Wedgefield, Florida, us
    Part-time +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...Show more
    Last updated: 30+ days ago • Promoted
    Remote Product Tester – $45 / hr + Free Products – Start Now!

    Remote Product Tester – $45 / hr + Free Products – Start Now!

    OCPA • Fellsmere, Florida, us
    Remote
    Part-time +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...Show more
    Last updated: 30+ days ago • Promoted
    Account Manager - Outside Sales Representative

    Account Manager - Outside Sales Representative

    Hulett Environmental Services, Inc • Vero Beach, FL, US
    Full-time
    Is this position a good fit for me?.We are actively hiring ambitious.Sales Professionals - Account Managers.We offer paid training to assist your professional development + provide you with daily s...Show more
    Last updated: 30+ days ago • Promoted
    Online Consumer Insights Specialist (Hiring Immediately)

    Online Consumer Insights Specialist (Hiring Immediately)

    Earn Haus • Merritt Island, Florida, US
    Full-time +1
    We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Show more
    Last updated: 30+ days ago • Promoted
    Remote Consumer Experience Advisor (Hiring Immediately)

    Remote Consumer Experience Advisor (Hiring Immediately)

    Earn Haus • Rockledge, Florida, US
    Remote
    Full-time +1
    We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Show more
    Last updated: 30+ days ago • Promoted
    Client Advisor - Ormond Beach, FL

    Client Advisor - Ormond Beach, FL

    Seacoast National Bank • Melbourne, FL, United States
    Full-time
    This position is responsible for increasing branch assets, deposits, customer base and revenue by building rapport with new and existing customers to understand their current and future financial n...Show more
    Last updated: 11 days ago • Promoted
    Retail Customer Sales Specialist

    Retail Customer Sales Specialist

    SPECTRUM • Rockledge, FL, US
    Full-time
    This role requires the ability to work lawfully in the U.Earn $18 / hour base pay, with the potential to earn $22.Plus, enjoy perks like free and discounted internet, TV, and mobile, all while paving...Show more
    Last updated: 1 hour ago • Promoted • New!
    Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands

    Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands

    OCPA • Roseland, Florida, us
    Remote
    Part-time +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...Show more
    Last updated: 30+ days ago • Promoted
    Remote Consumer Feedback Specialist (Hiring Immediately)

    Remote Consumer Feedback Specialist (Hiring Immediately)

    Earn Haus • Vero Beach, Florida, US
    Remote
    Full-time +1
    We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Show more
    Last updated: 30+ days ago • Promoted
    Part Time - Work from Home - Online Product Tester - No experience ($25-$45 per hour)

    Part Time - Work from Home - Online Product Tester - No experience ($25-$45 per hour)

    OCPA • Roseland, Florida, us
    Remote
    Part-time +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...Show more
    Last updated: 30+ days ago • Promoted
    Delivery Driver - Sign Up in Minutes

    Delivery Driver - Sign Up in Minutes

    Jooble • Osceola County, FL, US
    Full-time
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show more
    Last updated: 4 hours ago • Promoted • New!
    Customer Accounts Advisor

    Customer Accounts Advisor

    Aarons • Palm Bay, FL, US
    Full-time
    The salary range for this role is.This position is also eligible for incentive pay based on performance.Aaron’s Customer Account Advisors serve as coaches to our customer, driving payment collectio...Show more
    Last updated: 19 hours ago • Promoted • New!
    Earn up to $25 per survey Online Survey Taker - Be your own boss with flexible hours (Hiring Immediately)

    Earn up to $25 per survey Online Survey Taker - Be your own boss with flexible hours (Hiring Immediately)

    Earn Haus • Gifford, Florida, US
    Full-time +1
    We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Show more
    Last updated: 30+ days ago • Promoted
    Customer Accounts Advisor

    Customer Accounts Advisor

    Aaron's • Palm Bay, FL, United States
    Full-time
    The salary range for this role is $14.This position is also eligible for incentive pay based on performance.Aarons Customer Account Advisors serve as coaches to our customer, driving payment collec...Show more
    Last updated: 8 days ago • Promoted
    Make up to $85k as Surrogate!!!!

    Make up to $85k as Surrogate!!!!

    Surrogacy4All • Roseland, FL, US
    Full-time
    We are currently hiring Surrogate Mothers throughout the USA and Canada to join our team.No waiting! You can start today!. Surrogacy4All founded in 2006, is a professional, friendly, surrogate-focus...Show more
    Last updated: 11 days ago • Promoted
    Block Advisors - Tax Advisor

    Block Advisors - Tax Advisor

    H&R Block • Melbourne, FL, United States
    Full-time
    At H&R Block, we believe in the power of people helping people.Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe ...Show more
    Last updated: 1 hour ago • Promoted • New!