Assistant General Manager

Job Description

Job Description

DESCRIPTION

Job Title : Assistant General Manager

Alternate Title : Assistant Studio Manager, Assistant Sales Manager, Senior Wellness Advisor

Reports to : Studio Manager (General Manager)

COMPANY OVERVIEW :

YogaSix believes everyone deserves the mind-body experience of yoga. YogaSix offers six different class types designed to accommodate students of all levels in a way that is energizing, empowering and fun. YogaSix was established in 2012 and is the fastest growing boutique yoga company in the United States.

POSITION :

The Assistant General Manager is responsible for overseeing the designated studio(s) to ensure the studio is well-maintained and that customer service standards are upheld to YogaSix standards. He / she will oversee all aspects of studio functionality including Sales and Operations as well as the direct supervision of Wellness Advisors and Teachers. He / she must have strong customer service skills, knowledge of PC / Mac computers, be able to communicate in an effective and efficient way, be team-oriented and have a drive and passion for sales and service.

DUTIES

• Revenue Generation : A studio (yes, even a yoga studio) is a business. Therefore, the primary focus of the studio’s Assistant General Manager is to manage and grow all revenue streams including :

Memberships and Class Packages

Lead Generation

Generating consistent lead flow through a blend of GrassRoots Marketing, Social Media, and Referrals

Contacting leads in a timely manner to establish relationship and get them booked in for a class experience

Following a successful initial class experience, presenting best membership option based on the student’s goals

Ensure new members are onboarded properly and continue to feel value of membership through both utilizing classes and ensuring class quality is exceptional

Support / participate in Grassroots Marketing partnerships on a weekly basis to drive new guest traffic

Supervise, coach, mentor all wellness advisors

Manage maintenance issues, inventory and cleaning

JOB REQUIREMENTS :

1+ years of retail / service sales or fitness sales experience

Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email

Ability to excel in a fast changing, diverse environment

PHYSICAL REQUIREMENTS

COMPENSATION & BENEFITS :

SKILLS YOU WILL LEARN :

Successful Assistant General Managers develop a broad and marketable skill set through their time in this role that are very transferable throughout the boutique fitness space, as well as many industries outside of the fitness industry. AGMs are able to promote their sales skills, management experience, impact in marketing and the lead generation process, operations, and client care. This is an excellent position if your goal is to ultimately manage a boutique fitness space, or to develop these skills to be applied in other industries

EQUAL OPPORTUNITY EMPLOYMENT

YogaSix provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, YogaSix complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Note :   Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job as they may change at any time with or without notice.

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