SURTASS Field Support Team (FST) Manager

Overview

This position description is subject to change at any time as needed to meet the requirements of the program or company.

Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.

As we continue to grow, V2X intends to welcome the Surveillance Towed Array Sensor System (SURTASS) Operations and Maintenance (O&M) Technician Crewmembers and Field Support Team (FST) program to our extensive portfolio of similar Operations and Maintenance / Sustainment (O&M/S) programs. We offer growth opportunities, significant experience caring for personnel deployed in austere environments, and the operational advantage of 24/7 reach back support to technical SMEs, engineers, maintenance technicians, and operators on our other programs. A few of these programs include:

• Fleet Systems Engineer Team (FSET) program located in key ports around the world, delivering support to the US Navy on complex C4ISR systems;
• Mobile Sensors (COBRA KING) Radar and Communication O&M/S program, on which we have 25 years of service supporting several vessels which today includes the United States Naval Ship (USNS) Howard O. Lorenzen;
• COBRA DANE Radar O&M/S program at Eareckson Air Station on Shemya Island, Alaska, which V2X has operated and maintained for over 50 years;
• The Hughes Air Defense Radar (HADR) Sustainment program that includes SME and Depot support of two radars located in Taiwan;
• Naval Computer and Telecommunications Area Master Station, Pacific (NCTAMS PAC) program and their efforts in facilitating key communication requirements from Hawaii and Australia; and
• Japanese – Auxiliary Oceanographic Surveillance (J-AOS), on which we have a long history of providing key Field Support.

The SURTASS program provides an on-demand, mobile, and active / passive maritime surveillance capability in support of Joint and Naval Task Force commanders via towed acoustic sensor systems. The ships and installed SURTASS mission equipment are designed for extended duration deployment and independent operations in remote geographic areas; self-sufficiency in operations and maintenance is an important mission objective. It is intended that operations and maintenance be performed on board vessels and in depot maintenance facilities with the objective of maximizing operational readiness.

In performance of this mission, V2X is seeking an experienced Field Support Team (FST) Manager to work at the Integrated Undersea Surveillance System (IUSS) Operations Support Center (IOSC) on Joint Expeditionary Base Little Creek – Fort Story, VA (JEBLCFS) 40-hours per week.

This position is contingent upon successful contract award to V2X.

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Responsibilities

Major Job Activities:

As the manager leading the Field Support Team of the SURTASS Operation Center (SOC) and the SURTASS team, you will be responsible for the following:

• Overseeing technical assistance to mission systems to troubleshoot, repair, test, and return to service.
• Overall management in all tenets of In-Service Engineering Agent (ISEA) responsibilities in accordance with SPAWARINST 5400 (series) and intermediate and depot level maintenance on mission systems and support handling equipment.
• Lead in the development of reports on mission systems status as directed by the Government.
• Key contributor in recommending / establishing refresher training (REFTRA) in accordance with the established requirements.
• Lead in the review of Engineering Change Proposals (ECPs), Engineering Changes (ECs), and Requests for Variance (RFV), and develop schedules for implementation.
• Responsible at the program level for the WILD trouble ticket application to log all maintenance trouble tickets for action in the Job Sequence Number (JSN) / Military Sealift Command (MSC) Work Request (WKRQ) log.
• The review of technical manuals, publications, and maintenance procedures, and provide recommended revisions to the Government.
• Systems that ensure the programs identifies and reports system / software design problems and deficiencies for mission systems.
• Establishing on-the-job training (OJT) technical training and document training in accordance with the established requirements.
• FST support to Physical Configuration Audits (PCAs), Functional Configuration Audits (FCAs), In Process Reviews (IPRs), and Integrated Logistics Overhauls (ILOs).
• Planning and execution of Reliability, Maintainability, and Availability (RM&A) analysis of mission system.
• Program approach in the performance of configuration management services for the SURTASS mission systems.
• Update and maintain Technical Data Packages (TDP) for mission systems.
• Perform exterior maintenance and preservation on modular mission systems.
• Participate in inspections; Material Assessment and Readiness Testing (SMART) inspections.

Qualifications

Required Qualifications:

• DoD 8570 IAT Level II certification required within 12 months.
• In possession of, and able to maintain a valid United States driver’s license.
• Able to communicate effectively both orally and in writing.
• Demonstrate ability to perform assigned taskings.
• In possession of, and able to maintain a valid . passport.
• Successfully pass a pre-employment drug screening.
• The ability to obtain and maintain company provided travel charge cards.
• Ability to conduct short-term deployments / travel as required.

Security Clearance Requirement:

• An active Department of Defense Secret level clearance is required.

Desired Qualifications:

• Bachelor's Degree in Resource Management, Information Systems Management, or equivalent, or be a graduate of US Navy Electronics or Information Systems "C" School or an equivalent civilian school.
• Ten years of documented experience in managing technical teams executing intermediate and/or depot maintenance on Navy C4I systems and/or acoustic intelligence gathering systems.
• Ten years of experience managing personnel.
• Five years of experience in the maintenance and repair of SURTASS C4I systems, SURTASS processing systems, and SURTASS arrays (active and passive).
• Documented Experience in manpower planning, scheduling, qualification programs, and training programs.
• Program Management Professional (PMP) certification.
• Current DoD 8570 IAT Level III certification.

Benefits:

As an eligible V2X employee, you have the flexibility to choose from a wide variety of benefits that offer you and your family important health and financial protection. Benefits elections are made by employees at the time of hire (or as they become eligible), and during the annual Open Enrollment period. Benefits include:

• Medical, Dental, and Vision
• 401K Retirement Plan
• Paid Holidays, which can be deferred if deployed / on missions.
• Floating Holidays.
• Receive training, priority advancement, and/or consideration for other V2X portfolio programs such as those identified above based on individual qualifications.
• Deployment, Training and Mission Compensation Incentives / Bonuses.

Notice to Applicants:

To ensure V2X is prepared to start work immediately upon a contingent contract award o/a June 2026, V2X will be interviewing and selecting all program position candidates NLT 28 November 2025. While all interviews with applicants will remain confidential, the candidate selected for the position will receive a signed commitment letter based on a contingent contract award that also includes a confidentiality agreement. V2X will not disclose their selection to any third parties other than the appropriate . Government party making the contract award decision.

At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.