Pharmacy Accounts Receivable Support Representative

Job Description

Job Description

Who is ScriptPro?

Imagine working at a place where innovation meets impact, and every day brings new opportunities to revolutionize the pharmacy industry! At ScriptPro, you’ll be part of a dynamic team that’s at the cutting edge of technology, creating solutions that make a real difference in people’s lives. ScriptPro develops, sells, and supports state of the art robotics and services in thousands of pharmacy settings around the United States and Canada.

Job Summary : This important role supports ScriptPro’s Financial Advantage, a pharmacy reconciliation platform, with customer level prescription transaction payment processing, including oversight of account receivables, compliance, report generation, and issue resolution. Success in this role relies on strong attention to detail, effective collaboration, and a solid understanding of pharmacy-related financial processes.

Job Location : Mission, KS

Reporting Relationship : Manager, Pharmacy Services Operations

Job Code : Full Time, Non-Exempt

Shift : Monday through Friday 8am-5pm. This role is remote. Regular, punctual, and predictable attendance is an essential function of every job at ScriptPro.

Scope of the Role :

• Establish and maintain effective relationships with customers and insurance payers
• Monitor and manage the import of client sales transmissions
• Retrieve, download, and input payment file data
• Monitor and import daily deposit data
• Reconcile payments and remittance details
• Investigate and resolve payment exceptions
• Provide responsive and professional customer service
• Collaborate with other team members and customers to ensure data accuracy and timely issue resolution
• Maintain documentation of processes and procedures to support consistency and compliance
• Identify opportunities for process improvement and contribute to system enhancements
• Ensure adherence to HIPAA and other regulatory requirements related to patient and payment data
• Perform additional duties and support projects as needed

Required Qualifications :

Remote Work Requirements :

Benefits : At ScriptPro, we believe that our employees are our greatest asset. That’s why we are committed to fostering a workplace that prioritizes and enhances your personal health and well-being.

Working Conditions : Requires routine use of standard equipment and extended computer use. Candidates must be able to sit, use hands and fingers, and occasionally lift, stoop, bend, and reach. Problem-solving, practical learning, and instruction interpretation skills are essential.

ScriptPro appreciates the unique qualities of each team member, and as an Equal Opportunity employer, does not discriminate on the basis of race, color, religion, national origin, sex, pregnancy, age, disability, genetic information, veteran status, or any other legally protected status.

The company utilizes internal resources for sourcing and filling positions, but when external assistance is needed, will engage only with pre-approved, contracted agency partners.

The company does not offer visa sponsorships, and all applicants must have legal authorization to work in the United States.

Please visit www.scriptpro.com to learn more about the mission of our company.