Lead at THE CUPCAKE COLLECTION

Job Description

Job Description

The Cupcake Collection in Nashville, TN is looking for a Lead Decorating Baker to join our joy team! Our ideal candidate is a self-starter, punctual, hard-working and has prior cake decorating experience.

Our ideal candidate for this role is self-motivated, punctual, hard-working, has prior cake decorating experience and exceptional interpersonal skills to interact with customers and work across teams.

They are willing to roll up their sleeves and do whatever it takes to ensure our customers have an exceptional experience.

Other expectations include :

• Self-Starter - You thrive in fast-paced environments and are comfortable with ambiguity and lack of structure
• Curious - you always look for ways to innovate and improve
• Entrepreneurial - you love responsibility and want to help shape the vision and direction of the company
• Gritty - you roll up your sleeves and do whatever it takes to make our customers have a great customer experience
• Passionate - you have empathy for customers and are passionate about hospitality and helping others

Responsibilities

• Master the art of decorating celebration cakes and cupcakes to the specifications of our bakery
• Master the production and baking process
• Managing the bakery operation while the bakery manager is not on duty.
• Engaging with customers through smiles and greetings, offering product information, & providing selling suggestions
• Ordering the supplies and products necessary to maintain adequate stock levels.
• Merchandising bakery goods in accordance with bakery merchandising standards.
• Observing all store rules and company policies directing all team members to do the same.
• Executing and supporting bakery department sales and merchandising initiatives.
• Serving as the leader the production department, a role model, coach, performance evaluator and trainer
• Ensuring department and team compliance with heath department and weights and measures requirements
• Keeping a clean, neat and orderly check stand / sales counter and work production areas.
• Wrapping, bagging, boxing, weighing, slicing, finishing, and stocking bakery department products, rotating them as necessary to ensure quality and safety.
• Maintaining a positive and friendly attitude towards customers and fellow team members.
• The ability to work according to the necessary schedule to meet job requirements with or without reasonable accommodation is an essential function of this position

Qualifications

• Prior cake decorating experience
• Previous supervisory / management experience in bakery or food industry required
• Availability to work 1st shift Sunday- Friday
• Cake portfolio preferred
• Serious inquiries only
14 days ago