Senior Specialist GBS HR System Support

Purpose

Responsible for North America's (US, Canada) HR systems day to day operations and the continuous improvement of the HR systems and processes. Ensure HR system compliance with global, regional and local standards and a high level HR data quality and integrity.

Key Responsibilities

• Provide HR system support to HR and Employees
• Analyze and resolve HR system and interface issues in cooperation with IT
• Perform and assist with HR system user acceptance testing
• Assist with HR system project and process implementations
• Create and maintain HR system user manuals and provide HR system trainings
• Adhere to and enforce HR system data maintenance policies and guidelines as well as HR data protection and HR data privacy regulations
• Ensure high level of HR data integrity and validity at all times
• Audit and process HR system authorizations
• Collaborate HR internally to identify HR system and process flaws, make recommendations for improvements and eventually support their implementation
• Participate in regular information exchange sessions with HR Solutions and Regional HR System Support functions as well as other HR functions
• Assist with major Organization changes by creating and executing Mass Uploads
• Other HRIS related duties as assigned

Key Relationships :

Knowledge Skills and Abilities

Qualifications