Talent.com
HSPD-12: Government Badging & Credentialing Specialist (Traveler: Tampa, FL - REF1832M)
HSPD-12: Government Badging & Credentialing Specialist (Traveler: Tampa, FL - REF1832M)Citizant • Tampa, FL, US
No longer accepting applications
HSPD-12 : Government Badging & Credentialing Specialist (Traveler : Tampa, FL - REF1832M)

HSPD-12 : Government Badging & Credentialing Specialist (Traveler : Tampa, FL - REF1832M)

Citizant • Tampa, FL, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Company Description

Citizant is a leading provider of professional IT services to the U.S. government.  We seek to address some of our country’s most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services – focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed “A Players” who already align with the company’s core values :   Drive, Excellence, Reputation, Responsibility, and a Better Future.  No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions.

Job Description

Duties and Responsibilities :

Enrollment Process Management :

  • Schedule appointments and / or service walk-ins for Personal Identity Verification (PIV) Card Activations, Enrollments, Certificate Updates, and PIN Resets.
  • Answering phone calls / email inquiries related to PIV credentials and access control matters.
  • Coordinate and conduct the enrollment process for PIV cards, including verifying the identity of applicants and collecting required documentation.
  • Manage appointments and schedules to accommodate a steady flow of applicants while maintaining efficiency and accuracy.

Documentation and Data Collection :

  • Accurately collect and document personal information, biometric data (such as fingerprints), and other necessary details from applicants.
  • Ensure all required documents and forms are properly completed and submitted according to established guidelines.
  • Verification and Authentication :

  • Verify the authenticity of provided documents and information to prevent fraudulent enrollment attempts.
  • Use approved verification methods to ensure the identity of applicants before proceeding with the enrollment process.
  • Data Security and Privacy :

  • Handle sensitive personal information carefully and adhere to data protection regulations and organizational security protocols.
  • Maintain the security and integrity of collected data and prevent unauthorized access or disclosure.
  • Communication :

  • Communicate clearly and professionally with applicants, explaining the enrollment process, required documents, and any additional steps they need to follow.
  • Provide excellent customer service to address questions and concerns related to the enrollment process.
  • Escalation management involves listening, understanding, and responding to customer needs and expectations.
  • De-escalated problematic customer concerns, maintaining a calm, friendly demeanor.
  • Recordkeeping :

  • Maintain accurate records of the enrollment process, including documentation of each applicant's information, enrollment date, and any issues encountered.
  • Prepare and maintain spreadsheets tracking the status of new applicant, contractor, and federal employee files.
  • Compliance and Training :

  • Stay up to date with relevant policies, regulations, and procedures related to PIV card enrollment.
  • Participate in training sessions to enhance knowledge of enrollment processes, data security practices, and customer service skills.
  • Qualifications

    Required Competencies :

  • Experience with Microsoft Excel for data management, coordination, and reporting.
  • Ability to adapt to changing security procedures and requirements.
  • Ability to adapt to changing security procedures and requirements.
  • Prior experience in a similar role, customer service, or administrative position may be advantageous.
  • Attention to detail and strong organizational skills.
  • Excellent interpersonal and communication skills.
  • Ability to handle confidential information with discretion.
  • Attend local hiring events 3 - 4 times a month (may vary, depending on the business need).
  • Perform other job-related duties as assigned.
  • Physical Requirements :

  • The role primarily involves sedentary work.
  • There may be occasional instances of stair climbing.
  • Periodic standing and / or walking for extended durations may be required.
  • Occasional activities such as reaching, squatting, bending, pulling, grasping, holding, and lifting objects weighing 25 - 30 lbs.
  • Requires typing for most of the day.
  • Effective communication through frequent periods of talking and listening is essential
  • Travel Requirements :

  • This position requires 50-75% travel domestically, with trips lasting one week or longer.
  • Willing to travel with 1-5 days' notice.
  • Regular duties will be performed at assigned locations when not on travel.
  • Education :

  • High School diploma, GED certification.
  • Clearance Requirement :

  • US Citizenship is required.
  • Active Public Trust / MBI clearance or the ability to obtain one.
  • Starting salary range :

  • $37,000 - $45,100 (depending on experience)
  • Citizant offers a competitive benefits package, including :

  • Health and Welfare (H&W) benefit
  • Medical, dental, and vision insurance
  • Life and Disability Insurance
  • 401(k)
  • Generous Paid Time Off (PTO)
  • Flexible Spending Accounts (FSA)
  • Employee Assistance Program (EAP)
  • Tuition Assistance & Professional Development Program
  • Additional Information

    Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development.

    Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

    Create a job alert for this search

    Credentialing Specialist • Tampa, FL, US

    Related jobs
    Travel Interventional Radiology Technologist

    Travel Interventional Radiology Technologist

    Ardor Health Solutions • Tampa, FL, US
    Full-time
    Ardor Health Solutions is seeking a travel Interventional Radiology Technologist for a travel job in Tampa, Florida.Job Description & Requirements. Interventional Radiology Technologist.Ardor He...Show more
    Last updated: 30+ days ago • Promoted
    Special Warfare Specialist

    Special Warfare Specialist

    United States Army • Lakeland, FL, United States
    Part-time +1
    Special Forces Candidate Job Overview : As a Special Forces Candidate, your office spans the globe, collaborating with foreign governments and tackling missions that redefine the limits of adventure...Show more
    Last updated: 30+ days ago • Promoted
    Psychiatry Associate Program Director (Hiring Immediately)

    Psychiatry Associate Program Director (Hiring Immediately)

    Lakeland Regional Health • Lakeland, FL, US
    Full-time
    Discover the limitless beauty of the Sunshine State!.Join Lakeland Regional Health's expert team as a.Associate Residency Training Director. Lakeland, Florida! Lakeland Regional Health (LRH) is the ...Show more
    Last updated: 11 hours ago • Promoted • New!
    Special Warfare Specialist

    Special Warfare Specialist

    US Army • Lakeland, FL, United States
    Part-time +1
    Special Forces Candidate Job Overview : As a Special Forces Candidate, your office spans the globe, collaborating with foreign governments and tackling missions that redefine the limits of adventure...Show more
    Last updated: 30+ days ago • Promoted
    Experienced Customs and Border Protection Officer (GS-9)

    Experienced Customs and Border Protection Officer (GS-9)

    U.S. Customs and Border Protection • Holiday, FL, US
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show more
    Last updated: 1 day ago • Promoted
    Central Authorization Specialist II

    Central Authorization Specialist II

    Mediabistro • Clearwater, FL, United States
    Part-time
    BayCare is currently in search of our newest Team Member who is passionate about providing outstanding customer service to our community. We are looking for an individual seeking a career opportunit...Show more
    Last updated: 30+ days ago
    Law Enforcement Deputy

    Law Enforcement Deputy

    Vets Hired • Florida, Florida, United States
    Full-time
    Quick Apply
    Provide law enforcement services within assigned neighborhoods.Operate within a community- and intelligence-led policing environment. Act under the authority of the Sheriff to support programs and p...Show more
    Last updated: 30+ days ago
    District Aide (District 56)

    District Aide (District 56)

    Florida State Jobs • New Port Richey, FL, US
    Full-time
    State Representative Brad Yeager is now accepting applications in his New Port Richey, Florida office to assist with a variety of administrative and public relations matters requiring a thorough un...Show more
    Last updated: 29 days ago • Promoted
    68053524 - REGULATORY SPECIALIST I

    68053524 - REGULATORY SPECIALIST I

    Florida State Jobs • Clearwater Beach, FL, US
    Full-time
    The Bureau of Field Operations is responsible for the survey and certification process of health care facilities across the State of Florida. These surveys ensure that all state licensed, and federa...Show more
    Last updated: 11 days ago • Promoted
    68061417 - REGULATORY SPECIALIST I

    68061417 - REGULATORY SPECIALIST I

    Florida State Jobs • Clearwater Beach, FL, US
    Full-time
    The Bureau of Field Operations is responsible for the survey and certification process of health care facilities across the State of Florida. These surveys ensure that all state licensed, and federa...Show more
    Last updated: 11 days ago • Promoted
    Posting Security Professional - Government Site - Patrol

    Posting Security Professional - Government Site - Patrol

    Allied Universal • Clearwater Beach, FL, US
    Full-time +1
    Security Professional - Government Site Patrol.Allied Universal, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose.While wo...Show more
    Last updated: 30+ days ago • Promoted
    Specialist I Trainer- Dade City, Florida

    Specialist I Trainer- Dade City, Florida

    PRIMORIS USA • Dade City, FL, US
    Full-time
    Specialist I Trainer-Dade City, Florida.With over 70 years of operating experience, Primoris Power Delivery services include engineering and design, installation and maintenance, material and equip...Show more
    Last updated: 6 days ago • Promoted
    United States Border Patrol Agent

    United States Border Patrol Agent

    U.S. Customs and Border Protection • Clearwater, Florida, US
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show more
    Last updated: 30+ days ago • Promoted
    District Aide (District 56)

    District Aide (District 56)

    Government Jobs • New Port Richey, FL, US
    Full-time
    State Representative Brad Yeager's Office.State Representative Brad Yeager is now accepting applications in his New Port Richey, Florida office to assist with a variety of administrative and public...Show more
    Last updated: 29 days ago • Promoted
    Posting Security Professional - Defense Site Patrol - DoD Top Clearance

    Posting Security Professional - Defense Site Patrol - DoD Top Clearance

    Allied Universal • Tarpon Springs, FL, US
    Full-time
    Security Professional - Defense Site Patrol - DoD Top Clearance.Allied Universal, North America's leading security and facility services company, provides rewarding careers that give you a sense of...Show more
    Last updated: 30+ days ago • Promoted
    OBGYN Residency Program Director

    OBGYN Residency Program Director

    Lakeland Regional Health • Lakeland, US
    Full-time
    Women and Children’s Pavilion.Launching additional GME programs in EM, FM, IM, GS and Psych.LRH offers comprehensive benefits including 403B, Medical Insurance, Paid Time Off, CME Allowance, ...Show more
    Last updated: 30+ days ago • Promoted
    Psychiatry Associate Program Director

    Psychiatry Associate Program Director

    Lakeland Regional Health • Lakeland, US
    Full-time
    Discover the limitless beauty of the Sunshine State!.Join Lakeland Regional Health’s expert team as a.Associate Residency Training Director. Lakeland, Florida! Lakeland Regional Health (LRH) i...Show more
    Last updated: 30+ days ago • Promoted
    Experienced Customs and Border Protection Officer (GS-9)

    Experienced Customs and Border Protection Officer (GS-9)

    US Customs and Border Protection • St Petersburg, FL, United States
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show more
    Last updated: 12 hours ago • Promoted • New!
    Posting Security Professional - Logistics Patrol

    Posting Security Professional - Logistics Patrol

    Allied Universal • Lakeland, FL, US
    Full-time +1
    Security Professional - Logistics Patrol.Allied Universal, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose.While working ...Show more
    Last updated: 30+ days ago • Promoted
    Customs and Border Protection Officer

    Customs and Border Protection Officer

    U.S. Customs and Border Protection • Wimauma, FL, United States
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show more
    Last updated: 30+ days ago • Promoted