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Warehouse Operations Manager

Warehouse Operations Manager

A. Duie Pyle, IncWestfield, MA, US
1 day ago
Job type
  • Full-time
Job description

Job Description

Job Description

A family-owned business since 1924, A. Duie Pyle provides a range of integrated transportation and distribution solutions throughout the Northeast. Supported by our vast network of Less-Than-Truckload (LTL) service centers, warehouse facilities, and dedicated locations, we have the ability to offer flexible and seamless integrated solutions tailored to our customer’s needs.

Simply put, when it comes to integrated supply chain solutions, Pyle People Deliver. Our promise is to provide outstanding service as it remains to be our first and foremost mission.

Position Summary :

As a Warehouse Operations Manager for A. Duie Pyle, you will be responsible for overseeing day-to-day operations on assigned shift while enforcing all safety policies & practices, ensuring training and development of new and existing Pyle employees, and providing a safe and productive work environment.

The responsibilities of the position include, but are not limited to :

  • Daily interaction with warehouse customers' teams. This includes their clerical staff, management, inventory team, sales group, 3rd party transportation providers, etc
  • Ensuring the staff on the assigned shift is meeting service level objectives
  • Overseeing warehouse productivity on assigned shift
  • Managing risk; supervising and enforcing safety policies and best practices
  • Coordinating and ensuring the training of Warehouse associates, including forklift certification(s)
  • Developing staff by setting clear expectations, providing feedback, teaching and coaching
  • Documenting performance-related activity in the warehouse; developing a plan of action to correct negative situations
  • Working with Warehouse Leadership and HR to ensure adherence to Company Policies
  • Overseeing Quality Audit process and ensure consistent adherence to disciplinary guidelines
  • Responsible for managing customer inventory accuracy and quality assurance processes
  • Handle customer inquiries that need additional approval or require investigation to resolve
  • Working a flexible schedule in order to meet Customer and Company needs, which may include extended shifts and weekend work; maintain consistent adherence to schedule

To be qualified for this position, you must possess the following :

  • Must have a minimum of 3 years' experience with Warehouse Management System technology including RF Scan Guns, Label Printers. Prefer experience with Koerber / High Jump and or SAP
  • Strong knowledge of Warehouse processes
  • Flexibility to adjust and perform during varying levels of work demand, including being flexible with work hours. Must be able to work extended days and weekends, as needed and directed (hours must mirror those of his / her assigned shift)
  • Good communication skills; excellent attention to detail and decision making skills
  • Team oriented with good interpersonal skills; ability to consistently demonstrate initiative
  • Must be confident as the face of Pyle to our customers during new startups and through daily interaction
  • Must have working knowledge of computer programs to include Outlook, Excel, Google Products, Teams, Zoom
  • Ability to operate a forklift and other warehouse equipment
  • Occasional lifting of up to 50 lbs. may be required
  • Ability to lead a team of office and warehouse staff as well as ability to interact with truck drivers
  • Why Pyle?

  • Medical, Dental, Vision and Life Insurance
  • Short Term and Long Term Disability
  • Wellness Program for yearly benefits discount
  • Paid Vacation and Personal Time
  • 401(k) with Company match
  • Weekly pay via Direct Deposit
  • For a full job description associated with this posting, please contact A. Duie Pyle’s Human Resources department. This job posting is intended solely for external advertising purposes and does not represent a comprehensive list of all job-related duties and qualifications.

    We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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    Operation Manager • Westfield, MA, US

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