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Manager Product Testing - Footwear

Manager Product Testing - Footwear

AdidasLos Angeles, CA, United States
5 days ago
Job type
  • Full-time
Job description

Purpose & Overall Relevance for the Organization :

We'll never launch a product unless we consider it perfect. Our product operations teams create every shirt, every shoe and every piece of equipment for thousands of athletes and fashion lovers as if it was one of a kind. And it truly is, as they weave their passion into every single product. But translating designs, drawings and renderings into real products requires a lot of decision making.

As Manager Product Testing you are a key contributor in the product testing process by gathering and evaluating perception feedback from consumers (fit, comfort, quality, performance) and translating it into recommendations for product development. You will work cross-divisionally for assigned business units and in close alignment with the Senior Manager Product Testing.

Key Responsibilities :

Project Management / Research

  • Manage workstreams and initiatives in alignment with global objectives
  • Challenge status quo and strive to evolve perception testing on a continuous base

Product Testing

  • Represent Testing in seasonal briefings with Marketing and Development
  • Allocate appropriate level of perception tests (e.g. fit, wear, performance tests, high-speed-filming, benchmark testing) based on intended use and consumer profile with counterparts from Development in collaboration with Concept Testing and Lab Testing
  • Manage own workload and prioritize tasks in line with workload tool
  • Resolve issues during testing process and come up with solutions; in the second step escalate to Senior Manager Testing & Quality
  • Assign appropriate questionnaire modules in partnership with external IT provider
  • Plan and execute perception tests according to adidas' Testing standards within timelines
  • Analyze perception test results based on consumer feedback and product condition and assess risk level of claims and defective returns
  • Write test reports with recommendations to Development and document those in the respective systems
  • Determine if product can move forward in creation process based on executed perception tests
  • Share and discuss test results with Development, Marketing and Design in Performance Line Review Meetings
  • Review, discuss and decide on execution of outline test requests
  • Provide input for test standards and procedures to Standards and Compliance experts
  • Create seasonal summary reports and overviews upon request
  • Operation Center Product Testing : act as key contact, input training materials, provide audit content, provide guidance for improvement based on audit results
  • Tester Pool

  • Pro-actively recruit new product testers through events and networking
  • Review online applications for product testers and select suitable profiles
  • Set up and maintain product tester database in central system
  • Collect signatures from product testers for all relevant processes (e.g. wear test agreement)
  • Ensure data protection rules are followed during all steps of testing
  • Sample Management

  • (System-)order, unpack, prepare and ship product samples for testing purposes
  • Organize short- and long-term storage of product samples according to policy and legal requirements
  • Device Management

  • Maintain Testing facilities and devices
  • Key Relationships :
  • Development
  • Marketing
  • Design
  • Advanced Creation - Testing & Quality
  • Sourcing Quality
  • Target consumers, coaches, equipment managers and universities
  • 3rd party testing facilities and consultants
  • Knowledge, Skills and Abilities :

  • Passion for sports in general and in-depth knowledge of the responsible sport categories
  • Knowledge of product creation and development (e.g. materials, components, modifications, technologies, assembly)
  • Ability to work individually, with a high degree of flexibility and a collaborative mindset
  • Ability to openly communicate and collaborate with cross-functional teams at all levels of the organization
  • Strong communication, presentation and influencing skills
  • Advanced user level of Microsoft Office 365 (e.g. Outlook, Word, PowerPoint, Excel, Access)
  • Data analysis skills of advantage
  • Language : fluent in English (written and spoken), for Germany : German required
  • Ability to travel domestically and globally
  • Requisite Education and Experience / Minimum Qualifications :

  • College or university degree in Sports Science or related field
  • Minimum 2 years of relevant working experience
  • Experience in footwear, apparel or accessories & gear business preferred
  • Diversity, Equity, and Inclusion at adidas means championing individual uniqueness and cultivating a culture of belonging in which everyone can create at their best. We embrace diverse backgrounds, experiences, and perspectives and seek to create a workforce that reflects our consumers and communities.
  • adidas offers robust and progressive medical, including HSA (Health Savings Account) with employer funding or FSA (Flexible

  • Spending Account) options, dental, vision, prescription drug coverage, adoption, with surrogate and fertility support, short and long-term disability, and basic life and AD&D insurance, which can be supplemented with employee-paid coverage. Employees are able to enroll in adidas' 401k plan and Stock Purchase Plan with employer match. Full-time employees are eligible for education assistance and generous Leave policies including 12 weeks of paid parental leave.
  • Employees are eligible to earn an annual bonus based on both company and personal performance. Employees accrue prorated flexible time off in the amount .4388 hours per day that increases with years of service, twelve paid holidays throughout the calendar year and Service Time Off during milestone years.
  • The anticipated low and high end of the base pay range for this position is $103,000 - $118,000. Actual salary will be based on various factors, such as a candidate's experience, qualifications, skills and competencies, proficiency for the role.
  • At adidas we offer a Hybrid work policy which requires attendance in the office Monday through Thursday, with the flexibility to work remotely on Friday each week. For work requiring a high degree of collaboration or an in-person presentation, in-office attendance is required even on Friday. The working location of this position is Los Angeles, California.
  • Though our teammates hail from all corners of the world, our working language is English.
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